Brandy Starcher
2777 Rowles Run Road, Mount Zion,WV
Summary
Dedicated Dental Assistant with a proven track record at Minnie Hamilton Health System, enhancing patient satisfaction through exceptional chairside assistance and efficient treatment room preparation. Skilled in dental procedure preparation and patient care coordination, I excel in fast-paced environments, demonstrating strong team collaboration and communication abilities. Achieved a significant increase in patient retention by implementing effective scheduling and reminder systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Minnie Hamilton Health System
Grantsville, WV
08.2020 - Current
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Scheduled and confirmed patient appointments.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Monitored patient comfort and safety during dental procedures.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
- Participated in community outreach programs, educating public on importance of dental health.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Pharmacy Technician
Walgreens
Grantsville, WV
01.2016 - 08.2020
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Restocked pharmacy shelves with current merchandise
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
High School Diploma - General Studies
Calhoun County High School
Mount Zion, WV05.2015
Skills
- Dental impressions
- Appointment Scheduling
- HIPAA Compliance Understanding
- Team Collaboration
- Instrument Sterilization Techniques
- Patient Scheduling
- Cross-Training Capabilities
- Impression Taking Skills
- Restorative procedures Assistance
- Oral Surgery Assistance
- Inventory Management
- Insurance Billing
- Dental procedure preparation
- Patient schedule management
- Taking X-rays
- Certified in CPR/AED
- Disinfection and Sterilization
- Treatment Room Preparation
- Instrument Sterilization
Certification
- Certified in Coronal Polishing - April 19,2023
- Certified Expanded Duties of Dental Assistants - April 19, 2023
Timeline
Dental Assistant
Minnie Hamilton Health System
08.2020 - Current
Pharmacy Technician
Walgreens
01.2016 - 08.2020
High School Diploma - General Studies
Calhoun County High School