Brandy Stewart
Baldwyn,MS
Summary
Experienced Telecommunication Specialist with expertise in emergency response and call management. Proficient in communication, problem-solving, and multitasking, ensuring effective team collaboration in dynamic environments. Results-driven professional focused on delivering high-quality service and achieving team objectives.
Overview
22
22
years of professional experience
Work History
Certified 911 Emergency Telecommunicator
Prentiss County E-911
05.2016 - Current
- Operated multi-line phone systems to receive emergency calls efficiently.
- Coordinated information dissemination to first responders during critical incidents.
- Maintained accurate records of emergency calls and responses for operational review.
- Trained new telecommunicators on protocols and software systems for optimal performance.
Emergency Room Technician
Magnolia Regional Health Center
12.2013 - 06.2016
- Trained new technicians on emergency room procedures and best practices.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
Waitress
Pizza Factory
03.2009 - 06.2013
- Trained team members on service standards and operational procedures for excellence.
- Built strong customer relationships
- Executed opening and closing duties, ensuring restaurant operations ran smoothly.
- Oversaw shift supervision, including end-of-day counts and bank deposits as needed.
Waitress Supervisor
The Mason Jar
04.2004 - 03.2009
- Ensured high-quality service and customer satisfaction through effective daily operations supervision.
- Enhanced team performance by training and mentoring new staff members consistently.
- Optimized coverage during peak hours by managing scheduling and staffing efficiently.
- Established QuickBooks accounting system to reflect accurate financial records.
Education
GED -
Northeast Mississippi Community College
Booneville, MSNo Degree - Certified Mississippi Emergency Telecommunicator
North Mississippi Law Enforcement Training Center
Tupelo08-2016
No Degree - EMT-Basic Certification
Northeast Mississippi Community College
Booneville, MS11-2012
Skills
- Emergency management
- Public safety operations
- Comprehensive knowledge base
- Effective team collaboration
- Analytical problem-solving
- Proficient in handling multiple priorities
- Dependable performance
- Proficient in conveying information effectively
- Effective organizational skills
- Adaptability and flexibility
- Responsive to new challenges
Timeline
Certified 911 Emergency Telecommunicator
Prentiss County E-911
05.2016 - Current
Emergency Room Technician
Magnolia Regional Health Center
12.2013 - 06.2016
Waitress
Pizza Factory
03.2009 - 06.2013
Waitress Supervisor
The Mason Jar
04.2004 - 03.2009
GED -
Northeast Mississippi Community College
No Degree - Certified Mississippi Emergency Telecommunicator
North Mississippi Law Enforcement Training Center
No Degree - EMT-Basic Certification
Northeast Mississippi Community College