Summary
Overview
Work History
Education
Timeline
Generic

Brandy Temple

French Settlement,LA

Summary

Medical professional with proven track record of optimizing office operations and enhancing patient care. Known for reliability and ability to adapt to varying demands. Skilled in medical billing, patient scheduling, and maintaining accurate medical records with high attention to detail

Overview

20
20
years of professional experience

Work History

Medical Office Specialist

Baton Rouge General Physicians
08.2020 - 07.2023
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Enhanced patient privacy and confidentiality with strict adherence to HIPAA regulations.
  • Facilitated effective communication between patients, healthcare providers, and insurance communication, and professional demeanor.
  • Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Reduced wait times for patients through effective appointment scheduling and efficient front desk management.

Preschool Teacher

AIM KIDZ
03.2003 - 08.2020
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive communication with parents in daily conversation and formal format
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Allowed for ample outdoor discovery time in schedule each day.

Education

Cosmetology

Larry's Academy
Gonzales, LA
1994

High School Diploma -

St Amant High School
St Amant, LA
05.1993

Timeline

Medical Office Specialist

Baton Rouge General Physicians
08.2020 - 07.2023

Preschool Teacher

AIM KIDZ
03.2003 - 08.2020

Cosmetology

Larry's Academy

High School Diploma -

St Amant High School

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Brandy Temple