Summary
Overview
Work History
Education
Skills
Timeline
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Brandy Tungett

Louisville,KY

Summary

Dynamic professional with a proven track record at Harland Clarke Corporation, excelling in machine operation and fostering team collaboration. Demonstrated ability to enhance production efficiency and maintain high safety standards. Skilled in problem-solving and time management, significantly contributing to workplace excellence and operational improvements.

Overview

18
18
years of professional experience

Work History

Mail Sorter

First Express Remittance
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained a clean and organized work environment for optimal sorting efficiency.
  • Facilitated smooth transitions between shifts by maintaining clear communication channels with colleagues regarding ongoing tasks or unresolved issues.

Customer Service Manager

Walmart
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Foil Press Operator

Harland Clarke Corporation
11.2006 - Current
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
  • Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
  • Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.
  • Increased production output by implementing effective time management techniques and prioritizing tasks accordingly.
  • Collaborated with other departments to streamline workflow processes, ultimately improving overall operational efficiency.
  • Reviewed completed orders for quality and accuracy.
  • Contributed to the reduction of machine downtime by promptly troubleshooting and resolving mechanical issues as they arose.
  • Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications.
  • Assembled and adjusted press parts to print products in accordance with customer specifications.
  • Implemented process improvements that led to faster setup times between job runs, maximizing productivity during shifts.
  • Maintained accurate records of completed jobs, including relevant data such as run times, material usage, and any issues encountered during production runs.

Collator Operator

Harland Clarke Corporation
11.2006 - Current
  • Maintained standards for output, waste and spoilage.
  • Monitored quality and order specifications during run to identify and correct issues and maintain set quality standards.
  • Reduced waste by monitoring the quality of collated materials and making necessary adjustments to machinery.
  • Achieved timely completion of projects by efficiently operating collation equipment and meeting deadlines consistently.
  • Assisted in training new employees on collator operation procedures, fostering an environment of continuous learning and skill development.
  • Conducted thorough troubleshooting efforts when faced with machine malfunctions, resolving issues promptly to minimize downtime.
  • Streamlined workflow processes with effective communication and coordination among team members, resulting in improved overall productivity.
  • Adhered to safety guidelines while maintaining clean and safe work environment.
  • Collaborated with supervisors to develop strategies for improving production efficiency, implementing improvements as needed.
  • Followed detailed instructions to produce orders to required specifications.
  • Upheld stringent quality standards throughout all stages of production by closely inspecting assembled materials before final packaging and shipment.

Education

EKG Technician Certificate - Healthcare

Kentucky School Of Phlebotomy
Louisville, KY
08.2024

Skills

  • Handling and sorting mail
  • Reliability and punctuality
  • Accuracy and Precision
  • Workplace Safety
  • Reading Comprehension
  • Problem-solving skills
  • Team Collaboration
  • Speed and Agility
  • Package handling
  • Production goal setting
  • Deadline-oriented
  • Hand-Eye Coordination
  • Machine Operation
  • Shipment Preparation
  • Customer Service
  • Teamwork and Collaboration
  • Time Management

Timeline

Foil Press Operator

Harland Clarke Corporation
11.2006 - Current

Collator Operator

Harland Clarke Corporation
11.2006 - Current

Mail Sorter

First Express Remittance

Customer Service Manager

Walmart

EKG Technician Certificate - Healthcare

Kentucky School Of Phlebotomy

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Brandy Tungett