Brandy Vigil
Arvada,CO
Summary
Seeking employment with a company that offers an exceptional opportunity to build a long-term and fulfilling career. Eager to contribute skills, knowledge, and dedication to a dynamic organization that values growth and development. Committed to leveraging expertise in [relevant field] to drive success and make a significant impact within the company. Passionate about continuous learning and adapting to new challenges, while consistently delivering exceptional results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Janitorial Cleaner
APEX Community Centre
02.2023 - 12.2024
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Performed deep cleaning tasks on a quarterly basis to maintain optimal facility cleanliness.
- Maintained a safe workspace by promptly addressing spills and hazards, preventing accidents.
- Collaborated with fellow janitorial staff members to distribute tasks evenly and ensure comprehensive cleaning coverage.
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Contributed to efficient operations by maintaining organized storage areas for janitorial supplies and equipment.
- Demonstrated flexibility in working hours, accommodating special requests for after-hours cleanings or emergency situations.
- Enhanced overall appearance of the building with thorough dusting and polishing of surfaces.
- Ensured a healthy environment for building occupants by properly sanitizing restrooms and common areas.
- Reduced waste by managing recycling efforts and disposing of trash appropriately.
- Managed time effectively, prioritizing tasks to meet deadlines and maintain high-quality results.
- Collaborated with maintenance teams to address minor repairs or report more significant issues promptly.
- Operated buffers and burnishers to clean and polish floors.
- Upgraded janitorial services at facilities as evidenced by frequent comments about unprecedented cleanliness and sanitation.
- Researched and learned optimum cleaning techniques and materials and deployed best methods to protect surfaces.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported damages and hazardous conditions to management for further action.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained floor cleaning and waxing equipment.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Supervised supplies in inventory and submitted reorder requests.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Moved furniture for cleaning and set up for special events.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
Caregiver/Provider
A Legacy Personal Care
05.2020 - 02.2024
- Certified in QMAP.
- Ensured safety through CPR and first aid techniques.
- Oversaw routine health assessments.
- Recorded vital sign readings.
- Designed customized meal plans to meet resident needs.
- Maintained high standards of attentive and thoughtful daily care.
- Ensured accuracy in the dispensing of medications to residents.
- Designed customized meal plans to meet resident needs.
- Organized prompt distribution of resident-requested materials.
Lead Wireless Sales Rep
Market Source, Target Westminster NE
11.2019 - 02.2020
- Cashier, Open New Postpaid and Prepaid Wireless Accounts, Upgrade Existing Wireless Guest Accounts, Troubleshooting, Sales, Upselling Accessories, Customer Service, Leadership Role, Training, Inventory
- Performed onsite, in-store retail sales
- Built personal relationships with customers and Wireless Customers
- Handled all prospective customer correspondence, including calls, troubleshooting, and Wireless Product Information
- Verified Wireless Customer personal information
- Presented products to clients
- Tracked sales and other KPIs
- Negotiated and completed purchasing contracts
- Resolved register transaction issues
- Handled and followed up on escalations
- Provided technical support
- Provided exceptional customer service
- Stocked shelves
- Responsible for Wireless Sales
- Responsible for retail sales, ad sales, and telemarketing
- Responsible for selling Wireless, Food, Accessories products
- Performed onsite, in-store retail sales
- Planned and managed social media marketing
- Partnered with company managers to plan sales strategy
- Contacted potential customers and clients
- Verified customer and client personal information
- Answered client and customer questions and addressed problems
- Provided sales demonstrations to clients and customers
- Handled and followed up on escalations
- Negotiated and completed purchasing contracts
- Built close relationships with customers and clients
- Resolved register transaction issues
- Stocked shelves
Office Manager
PREFERRED COMPANIES LLC
03.2017 - 10.2019
- Data Entry, Billing, Invoices, Customer Service, New Contracts, Filing, Receptionist, Insurance Claims, Client Contracts, Supply Ordering, Collect Payments
Service, Commercial Parts Delivery Driver
Auto Zone
06.2016 - 03.2017
- Commercial Account Automotive Parts Ordering, Creating Commercial Accounts, Delivering and Picking up Parts, Collect Payments, Customer Service, Commercial Parts Delivery Driver
Kitchen - Server
AMC Dine-In Theatres
01.2016 - 08.2016
- Greeted Guests, Order Taker, Cashier, Food Runner, Busser, Suggestive Selling, Customer Service, Expo, Food Prep, Server, Open/Closing Duties
Server
Buffalo Wild Wings
06.2015 - 12.2015
- Hostess, Greeted Guests, Order Taker, Cashier, Food Runner, Busser, Suggestive Selling, Customer Service, Expo, Food Prep, Server, Open/Closing Duties
- Handled a high volume of customers regularly
- Welcomed guests and diners as they arrived
- Took orders
- Prepped orders
- Served food
- Checked on guests and diners frequently
- Bussed tables
- Set up payments by POS
- Kept the restaurant clean and sanitary
Server
Landry's Sea Food House
03.2013 - 06.2015
- Banquet Set-up/Server, Hostess, Reservations, Hostess, Greeter, Expo, Food Prep, Food Runner, Server, Order taker, Cashier, Suggestive Selling, Open/Closing Duties, Busser, Customer Service, Trainer
Server
IHOP
07.2011 - 02.2013
- Hostess, Greeter, Expo, Food Prep, Food Runner, Server, Order taker, Cashier, Suggestive Selling, Open/Closing Duties, Busser, Trainer
Education
Dental Assistant - Dental Assistant
Pima Medical Institute
Denver, CO01.2002
High school or equivalent -
Horizon High School
Lincoln, CA05.1996
Skills
- Customer Service
- Sales
- Data Entry
- Wireless Accounts
- Cashiering
- Cash Handling
- Troubleshooting
- Upselling
- Management Experience
- Teamwork
- Team Leader
- Inventory Control
- Inside Sales
- Receiving
- Sales Experience
- Leadership Experience
- Stocking
- Computer Literacy
- Cash Register
- Verify Wireless Customer Info
- Technical Support
- Retail Sales
- Supervising Experience
- Microsoft Excel
- Microsoft Word
- Banquet Experience
- Outside Sales
- Marketing
- Account Management
- POS
- Search Engine Optimization (SEO)
- Automotive Repair
- Vehicle Maintenance
- Sales Management
- Caregiving
- Microsoft Outlook
- Salesforce
Certification
- Food Handler Certificate, 07/01/20
- CPR/First Aid, 07/01/22
- Qmap Certified
Assessments
- Customer Focus & Orientation, Highly Proficient, 01/01/20
- Sales: Influence & Negotiation, Proficient, 01/01/20
- Proficiency with Microsoft Office: Mail & Calendar (PC), Familiar, 01/01/20
- Visual Merchandising, Proficient, 01/01/20
- Basic Computer Skills: PC, Highly Proficient, 01/01/20
- Retail Customer Service, Proficient, 01/01/20
- Proficiency with Microsoft Office: Mail & Calendar (Mac), Proficient, 01/01/20
- Inside Sales, Proficient, 01/01/20
- Outside Sales, Highly Proficient, 01/01/20
- Social Media, Familiar, 01/01/20
- Logic & Critical Thinking, Completed, 01/01/20
- Work Style: Conscientiousness, Expert, 03/01/20
- Electronic Medical Records: Best Practices, Completed, 03/01/20
- Search Engine Optimization, Proficient, 03/01/20
- Cashier Skills, Highly Proficient, 05/01/20
- Attention to Detail, Completed, 05/01/20
- Scheduling, Familiar, 05/01/20
- Work Style: Reliability, Familiar, 05/01/20
- Typing, Completed, 05/01/20
- Customer Service, Familiar, 05/01/20
- Call Center Customer Service, Highly Proficient, 05/01/20
- Management & Leadership Skills: Planning & Execution, Familiar, 05/01/20
- Technical Support: Customer Situations, Completed, 05/01/20
- Vehicle Maintenance, Highly Proficient, 05/01/20
- Customer Service Fit, Familiar, 03/01/20
- Customer Focus & Orientation, Highly Proficient, 03/01/20
- Sales Skills, Proficient, 01/01/20
- Cleaner Fit, Proficient, 08/01/20
- Work Motivation, Expert, 08/01/20
- Verbal Communication, Familiar, 08/01/20
- Sales Skills, Familiar, 08/01/20
- Management & Leadership Skills: Impact & Influence, Proficient, 08/01/20
- Active Listening, Proficient, 08/01/20
- Manufacturing Fit, Proficient, 09/01/20
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Janitorial Cleaner
APEX Community Centre
02.2023 - 12.2024
Caregiver/Provider
A Legacy Personal Care
05.2020 - 02.2024
Lead Wireless Sales Rep
Market Source, Target Westminster NE
11.2019 - 02.2020
Office Manager
PREFERRED COMPANIES LLC
03.2017 - 10.2019
Service, Commercial Parts Delivery Driver
Auto Zone
06.2016 - 03.2017
Kitchen - Server
AMC Dine-In Theatres
01.2016 - 08.2016
Server
Buffalo Wild Wings
06.2015 - 12.2015
Server
Landry's Sea Food House
03.2013 - 06.2015
Server
IHOP
07.2011 - 02.2013
High school or equivalent -
Horizon High School
Dental Assistant - Dental Assistant
Pima Medical Institute
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