Brandy Villarreal

Rio Grande City,TX

Overview

year of professional experience

Border Region Behavioral Health Center

02.2025 - Current

Provided crisis intervention services, ensuring immediate support for at-risk clients.
Maintained accurate case records and documentation, ensuring compliance with state regulations and ethical standards.
Managed caseloads efficiently by prioritizing tasks, maintaining organized records, and adhering to strict deadlines.
Empowered clients by teaching coping mechanisms and self-advocacy skills to promote independence and resilience.
Established trusting relationships with families through home visits.
Built strong rapport with clients through active listening and empathetic communication for improved mental health outcomes.
De-escalated stressful situations through individual and family crisis interventions.
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Maintained regular contact with clients by calling and visiting clients' homes.
Documented client progress and activities in accordance with agency policies and procedures.
Evaluated clients' social, emotional and psychological needs to create treatment plans.
Educated clients and families on available resources and community services.

Doctors' Hospital at Renaissance

09.2024 - 10.2024

Educated clients and families on available resources and community services.
Participated in interdisciplinary team meetings to coordinate care for clients.
Assisted clients in identifying community resources and connecting with appropriate services.
Advocated for clients' rights and needs within healthcare settings and community networks.

The University of Texas Rio Grande Valley

Edinburg, TX

08-2022

Border Region Behavioral Health Center

02.2025 - Current

Doctors' Hospital at Renaissance

09.2024 - 10.2024

The University of Texas Rio Grande Valley