Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brandy Walker

Brandy Walker

Trent Woods,NC

Summary

Experienced office support professional with a proven track record of delivering exceptional administrative and customer service support. Efficiently manages daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing comprehensive administrative support for various processes and activities within a corporate environment. Dedicated to ensuring smooth and efficient operations while maintaining a high level of professionalism and attention to detail. Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Diligent Desired Position with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills. Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.

Overview

19
19
years of professional experience

Work History

Stay at Home Mom

Home
02.2010 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Substitute Teacher

Garber Preschool
08.2017 - 05.2022
  • Applied patience and understanding when dealing with challenging student behavior
  • Maintained awareness and supervision of children's needs to foster physical health and safety
  • Worked collaboratively with colleagues and support staff to ensure student success
  • Utilized effective classroom management techniques to ensure a positive learning atmosphere
  • Demonstrated ability to create a safe and nurturing learning environment for young students
  • Attended to children's basic needs by feeding them, dressing them, and changing diapers
  • Promoted student curiosity and skills development with games and activities related to class concepts

Secretary

Furniture Fair
06.2008 - 02.2010
  • Responded quickly to meet customer needs and resolve problems
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Identified ways to improve efficiency in operations and implemented process changes
  • Worked with coworkers to complete tasks
  • Provided efficient and courteous service to customers at all times

Server

Rucker John's
01.2007 - 05.2008
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Prepared and served food and beverages to customers
  • Greeted and accommodated guests, building positive experience from first interaction
  • Resolved customer complaints and inquiries in a timely manner
  • Jotted down customer orders and promptly delivered food and drinks
  • Assisted with training of new staff members
  • Attended company and restaurant required trainings and meetings, improving skills
  • Delivered customer checks and securely processed credit card or cash payments
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Used good communication skills to reduce guest dissatisfaction
  • Monitored food and beverage levels to satisfy customer needs

Server

Cracker Barrel
09.2006 - 12.2007
  • Prepared and served food and beverages to customers
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Greeted and accommodated guests, building positive experience from first interaction
  • Resolved customer complaints and inquiries in a timely manner
  • Delivered customer checks and securely processed credit card or cash payments
  • Jotted down customer orders and promptly delivered food and drinks
  • Monitored food and beverage levels to satisfy customer needs
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Recorded transactions in point of sales system to deliver prompt service
  • Used focus and memorization skills to keep track of tables and remember orders
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Processed payments and completed register transactions accurately
  • Used good communication skills to reduce guest dissatisfaction

Server

Andy's
09.2005 - 06.2006
  • Worked with coworkers to complete tasks
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Prepared and served food and beverages to customers
  • Greeted and accommodated guests, building positive experience from first interaction
  • Resolved customer complaints and inquiries in a timely manner
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
  • Delivered customer checks and securely processed credit card or cash payments
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Created and maintained optimal communication chain, reducing guest dissatisfaction
  • Attended company and restaurant required trainings and meetings, improving skills
  • Used good communication skills to reduce guest dissatisfaction
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options

Education

Associate In Arts (A.A.) - Applied Psychology

Craven Community College
Trent Woods, NC
04.2020

Associate In Arts (A.A.) -

Pitt Community College
Greenville, NC
04.2009

Skills

  • Behavior Redirection
  • Safety Rules
  • Social Skills
  • Team Collaboration
  • Teacher Assistance
  • Social Behaviors
  • Nurturing Environment
  • Social Perceptiveness
  • Positive Interactions
  • Behavior Modification Techniques

Timeline

Substitute Teacher

Garber Preschool
08.2017 - 05.2022

Stay at Home Mom

Home
02.2010 - Current

Secretary

Furniture Fair
06.2008 - 02.2010

Server

Rucker John's
01.2007 - 05.2008

Server

Cracker Barrel
09.2006 - 12.2007

Server

Andy's
09.2005 - 06.2006

Associate In Arts (A.A.) -

Pitt Community College

Associate In Arts (A.A.) - Applied Psychology

Craven Community College
Brandy Walker