Brandy Weaver
Buchanan,GA
Summary
As both a Health Care Worker and an Office Manager and T-shirt designer I have experience at operating in fast paced environments with demanding objectives in sales, service, and quality. I am an enthusiastic team player successful at multitasking and delivering friendly, prompt service to everyone equally. I feel that i am a Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. A hardworking person with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Custom T-Shirt Designer
Self Employed
Buchanan
05.2022 - Current
- Proficient in using a press printer, laptop, and a Cricut.
- Edited existing artwork and graphics as requested by customers.
- Collaborated with customers to select colors, fonts, images, and other design elements that fit their desired aesthetic.
- Utilized digital printing techniques to transfer artwork onto garments.
- Monitored competitor activities and kept up with latest industry news and developments.
- Produced high-quality prints using heat press machines or direct-to-garment printers.
- Ensured customer satisfaction by providing excellent customer service throughout the entire design process.
- Tracked orders from start to finish ensuring accuracy in terms of quantity ordered versus shipped goods received.
- Managed production timelines from start to finish including ordering materials, designing the garment, printing process, quality control checks, packaging and shipping orders out on time.
- Developed a variety of mockups to present to clients for review and feedback.
- Developed strong and lasting customer relationships.
- Calculated charges, and collected cash and credit payments from customers.
- Performed daily maintenance of equipment used in the printing process including cleaning print heads, calibrating settings for optimal performance.
- Created unique artwork and illustrations for t-shirt designs based on customer requests.
Activities Assistant
Haralson Nursing & Rehabilitation Center
Bremen
11.2021 - 04.2022
- Followed and created calendar of activities for residents each month
- Instructed staff on proper procedures for leading activities and providing support for residents' needs.
- Encouraged residents to participate in leisure activities according to their abilities.
- Organized and implemented activities to meet the individual needs of each resident.
- Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques.
- Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
- Maintained inventory of supplies related to recreational programming.
- Participated in special events such as birthday celebrations, holiday parties.
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Modified existing recreational programs according to the needs of individuals or groups.
- Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
- Monitored safety and cleanliness during activities.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Communicated regularly with family members about their loved ones' progress in recreational programming.
- Provided emotional support to both clients and family members during difficult times.
- Provided one-on-one assistance with activities for those who needed it.
- Maintained records of all activity participation.
- Upheld positive quality of life standards for residents of all ability levels.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Coordinated musical guests, movies and other types of resident entertainment.
- Used one-on-one meetings and small groups to engage residents in facility life.
- Maintained adequate supplies to meet activities needs.
- Helped residents participate in activities with basic and advanced mobility support.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Documented individual progress toward meeting treatment goals.
Office Manager
West Georgia Auto and Transmission
Carrollton
09.2014 - 05.2019
- Answered calls in a pleasant, calm voice and asked appropriate questions to direct callers to proper individuals. Responded to emails, routed mail, and coordinated courier services.
- Greeted visitors and assisted by answering general questions, and directed them to the desired office.
- Called clients to remind them of appointment dates and times.
- Organized company events including holiday parties, team building activities .
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Assisted in recruiting, onboarding and training new employees.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained filing system for records, correspondence and other documents.
- Handled all invoicing, billing, collecting, and tax reporting for the business.
- Monitored inventory levels and placed orders when needed.
- Processed payroll accurately ensuring all employees were paid on time.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained confidential records relating to personnel matters.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Developed and implemented office policies and procedures.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office budget to handle inventory, postage and vendor services.
- Managed office inventory and placed new supply orders.
- Reviewed files and records to obtain information and respond to requests.
- Examined checks for proper endorsement prior to cashing them out.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Processed customer payments by cash or credit card accurately and efficiently.
- Calculated and counted change quickly.
- Handled money according to company policy.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma - General Studies -
Temple High School
Temple, GA05.2003
Skills
- Operating in fast-paced environments
- Sales
- Service
- Quality
- Multitasking
- Friendly and prompt customer service
- Press printer and laptop usage
- Circuit usage
- Developing customer relationships
- Calculating charges and collecting payments
- Following and creating calendars of activities
- Providing proper care for patients during events
- Functioning within a teamwork environment
- Handling solo projects
- Answering calls and directing callers
- Documenting messages
- Greeting visitors and answering questions
- Reminding clients of appointments
- Engaging callers with a friendly and polite approach
- Handling incoming and outgoing calls
- Logging maintenance requests
- Overseeing completion of work
- Invoicing, billing, collecting, and tax reporting
- Sales and Marketing
- Design strategy
- Customer Service
- Graphic Design
- Relationship Building
- Works Well Under Pressure
- Work Prioritization
- Time management abilities
- Reliability and Adaptability
- Problem-solving aptitude
- Effective Communication
- Invoice Processing
- Expense Reporting
- Scheduling
- Supply Management
- Office Administration
- Call handling
- Data Entry
- Mail handling
- Payroll Processing
- Calendar Management
- File Organization
- Front Office Management
- Transaction Processing
- Bank Deposit Preparation
- Banking regulations
- Sales Transactions
- Cash Drawer Balancing
- Deposit and withdrawal processing
- Sales Documentation
- ID Verification
- Payment Collection
- Cash Handling
- Senior activities experience
- Schedule Coordination
- Recordkeeping skills
- Social integration
- Schedule Management
- Family relationship development
- Event Coordination
- Event Planning
- Inventory ordering
Timeline
Custom T-Shirt Designer
Self Employed
05.2022 - Current
Activities Assistant
Haralson Nursing & Rehabilitation Center
11.2021 - 04.2022
Office Manager
West Georgia Auto and Transmission
09.2014 - 05.2019
High School Diploma - General Studies -
Temple High School
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