I am people and family oriented who loves to serve God and to serve others I am a positive, hardworking, systematic and caring individual who is awesome at organization and possesses a positive teamwork ethic
Brandy White
♾
Hawkinsville,GA
Summary
Reliable and hardworking individual with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Administrative Assistant
The Wellness Clinic
Douglas , GA
02.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Case Manager
The Salvation Army EDS
Douglas , GA
03.2016 - 02.2020
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Carried out day-to-day duties accurately and efficiently.
Medical Receptionist
Diet And Wellness Clinic
Pearson, GA
01.2010 - 03.2016
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Enhanced office productivity by handling high volume of callers per day.
Private Caregiver
Mrs. Teresa Mizell
Douglas, GA
08.2002 - 01.2010
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Assisted with daily living activities, running errands and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
High School Graduate -
08.1998 - 05.2002
Associate Of Science - Social Work
01.2011 - 05.2012
Skills
OSHA compliance
Patient Scheduling
Time management
Office management
Policy and procedure modification
Relationship building
Writing reports
Records management
Multi-line Telephone Systems
Expense reporting
Mail handling
Contract negotiations
Bookkeeping
Documentation and reporting
Office administration
Spreadsheet management
Strategic planning
Team Bonding
Scheduling
Customer and client relations
Letter preparation
Database Management
Budget administration
Security planning
Certification
Safe From Harm Level 1
Interests
Timeline
Administrative Assistant - The Wellness Clinic
02.2020 - Current
Safe From Harm Level 1
04-2019
Emergency Disaster Relief Training - The Salvation Army
03-2018
Case Manager - The Salvation Army EDS
03.2016 - 02.2020
Darton State College - Associate Of Science, Social Work
01.2011 - 05.2012
Medical Receptionist - Diet And Wellness Clinic
01.2010 - 03.2016
Private Caregiver - Mrs. Teresa Mizell
08.2002 - 01.2010
Coffee High School - High School Graduate,
08.1998 - 05.2002