Brandyn Wigg

Communicate directly with physicians about their ability and preferences with working locums assignments.

Efficiently relay that information to a recruiting team that places them in locums jobs.

Maintaining account histories in SalesForce.

Completing lead sourcing assignments promptly and courteously.

Promoting the Company’s professional image.

Assisting area associates and keeps management informed of activities and any significant issues.

• Answered phones to respond to customer questions, provide information and schedule appointments.
• Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
• Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
• Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
• Input patient data into computer system using [Software] and checked information for accuracy.
• Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
• Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed electric muscle stimulation, massage, and mechanical traction.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
• Assisted chiropractor during patient exams to implement treatment plans quickly.
• Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.

• Coordinated referral orders for patients of all providers.
• Entered confidential patient information and updated electronic records in database.
• Tracked referral request progress and resolved issues to maintain smooth processing.
• Worked closely with financial counselors to guide patients on financial obligations and decision-making.
• Assisted patients by answering questions and providing information regarding referrals.
• Communicated with insurance representatives to gather information and verify patient benefits to determine clearance for various services.
• Aided clinical team to support administrative needs for clinical referrals.
• Liaised with healthcare facility personnel, insurance representatives, physicians and vendors for smooth communication.
• Gathered information to file appeals for Tricare denials and minimized inaccuracies by maintaining accurate records of approvals.
• Interviewed patients to collect medical information and insurance details.
• Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.

• Used various software to process patient payments and update accounts.
• Assessed, documented and monitored vital signs for all seen patients per day.
• Completed basic physical assessments of patients to provide optimal care.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
• Administered rapid tests such as flu and strep to help clinical staff assess conditions.
• Recorded vital signs and medical history for patients.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
• Collected forms, copied insurance cards and verified accuracy to coordinate patient information for billing and insurance processing.

• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
• Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
• Interviewed patients to verify information, record medical history and confirm purpose of visit.
• Collected forms, copied insurance cards to coordinate patient information for billing and insurance processing.
• Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
• Scheduled appointments for patients via phone and in person.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Recorded vital signs and medical history for patients each visit.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
• Assessed, documented and monitored vital signs for more than 40 patients per day.

• Assessed, documented and monitored vital signs for patient care.
• Organized charts, documents and supplies to maintain team efficiency.
• Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
• Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
• Performed routine tests such as urine dip stick, vision and hearing tests.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
• Efficiently performed insurance verification and pre-certification and pre-authorization functions.
• Worked in collaboration with radiologists, sonographers and other healthcare team members.
• Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
• Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
• Sterilized medical equipment after each procedure.
• Sterilized medical instruments as needed.
• Trained patients on how to properly operate medical equipment.
• Acted as liaison between physician and patient, answering questions and delivering test results.
• Educated patients about medications, procedures and physician's instructions.
• Communicated with patients by phone and via written correspondence.
• Prepared prescription refill requests on behalf of physician to prevent lags.
• Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
• Cleaned, restocked and prepared exam rooms and medical equipment.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
• Contacted pharmacies to submit and refill patients' prescriptions.

• Provided key administrative support to several coworkers, taking on tasks like scheduling and checking in and out during peak times.
• Interviewed, onboarded, developed and oversaw daily activities of clerical and administrative office personnel.
• Input customer data using various software and made immediate updates to reflect room changes.
• Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to upper management on timely basis.
• Compiled reports to help management enhance plans and make key operational decisions.
• Addressed and welcomed guests to business per day, improving overall customer service and engagement.
• Transitioned office from front to back, increasing staff productivity with streamlined processes and improved automation.
• Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
• Handled payment processing duties and provided customers with receipts and proper bills and change.
• Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
• Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
• Operated radiologic and magnetic imaging equipment to produce images of body.
• Utilized radiation safety measures and protection devices to guarantee safety of staff and patients.