Brandy Williams
Roy
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Lead Cashier
Maverik Adventure's First Stop
02.2024 - Current
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Safe Audits, Truck orders, Daily books and Inventory Audits
- Worked in Bonfire Kitchen, all shifts and areas.
- Increased employee productivity by providing ongoing training and performance feedback for kitchen staff members.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Harvest Worker
Parkinson Seed Farm
09.2023 - 11.2023
- Worked long hours outdoors in all types of weather conditions.
- Loaded harvested crops into truck beds or trailers for transport to processing sites.
- Inspected vehicles to ensure they are roadworthy and comply with safety regulations.
- Drove, operated and maintained farm equipment and tools.
Ranch Helper
Big Creek Ranch
06.2023 - 11.2023
- Conducted routine checks on all equipment used on the ranch to ensure it was working correctly.
- Sorted livestock into pens according to breed or size prior to shipping.
- Watered and fed livestock and cleaned pens and enclosures to maintain farm animal health.
Owner
B&B's Budget Cleaning Service
02.2015 - 08.2021
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
Store Manager
Mickey's Convenience Stores
11.2008 - 09.2014
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Housekeeping Attendant
Candlewood Suites Hotel
05.2010 - 11.2011
- Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and other work areas.
- Responded promptly to special requests from guests or management staff.
- Completed daily checklists accurately documenting completion of tasks assigned.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
General Manager
Hardee's Restaurant
02.2003 - 10.2007
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Monitored daily operations of the restaurant, including inventory control and ordering supplies.
- Scheduled shifts for staff members based on weekly forecasts.
- Performed administrative duties such as payroll processing, bookkeeping tasks.
- Managed team of 10-15 employees in fast-paced environment.
Education
Some College (No Degree) - Business Managment
Central Texas College
Killeen, TXCertified Certifications - Computer Networking And Telecommunications
Windham Vocational Trade School
04.2023
Certified Certification - Fiber Optic/Copper Cabling
Windham Vocational Trade School
10.2022
Certified Certificate - Customer Service Specialist
Windham High School
02.2022
Skills
- Teamwork and Collaboration
- Verbal and Written Communication
- Flexible and Adaptable
- Customer Service
- Continuous Development
- Positive Attitude
- Relationship Building
- Attention to Detail
- Time Management
- Flexible Schedule
- Training and mentoring
- Punctual and Reliable
Timeline
Lead Cashier
Maverik Adventure's First Stop
02.2024 - Current
Harvest Worker
Parkinson Seed Farm
09.2023 - 11.2023
Ranch Helper
Big Creek Ranch
06.2023 - 11.2023
Owner
B&B's Budget Cleaning Service
02.2015 - 08.2021
Housekeeping Attendant
Candlewood Suites Hotel
05.2010 - 11.2011
Store Manager
Mickey's Convenience Stores
11.2008 - 09.2014
General Manager
Hardee's Restaurant
02.2003 - 10.2007
Some College (No Degree) - Business Managment
Central Texas College
Certified Certifications - Computer Networking And Telecommunications
Windham Vocational Trade School
Certified Certification - Fiber Optic/Copper Cabling
Windham Vocational Trade School
Certified Certificate - Customer Service Specialist
Windham High School
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