Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Banking Consultant 1
Flagstar Bank, FSB
Victorville, CA
05.2022 - 10.2024
Developed and implemented strategies to improve customer service in the banking sector.
Conducted research into new banking products and services to increase customer satisfaction.
Identified opportunities for cross-selling of different products within existing client base.
Hairstylist
Bella Queen Salon
Victorville, CA
01.2018 - 05.2022
Greeted customers, answered phones and booked appointments.
Provided consultations to clients about their desired hairstyle and hair care needs.
Helper
San Bernardino County
Victorville, CA
04.2021 - 04.2022
Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
Greeted customers warmly upon arrival and provided them with information about products or services available.
Worked closely with management team to ensure proper execution of daily operations.
Director of Foreign Exchange Operations – VP at Flagstar Bank, FSB Formerly Signature BankDirector of Foreign Exchange Operations – VP at Flagstar Bank, FSB Formerly Signature Bank
Sr. Email & Chat Contact Representative, Servicing Support at FlagStar Bank, FSBSr. Email & Chat Contact Representative, Servicing Support at FlagStar Bank, FSB