Brandy Wilson
Piqua,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Recruiting & Retention Specialist
Kroger
Sidney, Ohio
03.2021 - Current
- Conducted interviews, reference checks, background checks and other pre-screening activities.
- Prepared and maintained detailed records of candidate information in applicant tracking system.
- Managed onboarding process for new hires including orientation sessions and paperwork completion.
- Coordinated with department managers to identify staffing needs and job requirements.
- Advised management on best practices related to recruiting processes as well as labor laws.
- Established partnerships with local universities, technical schools and community organizations to facilitate internships and apprenticeships opportunities.
- Contacted all job applicants to inform them of their application status.
- Managed associate files.
- Managed schedules, including interviews, orientations, engagement weekends, and community events.
- Thrived to deliver a full, fresh, and friendly experience by hiring associates who meet the company's expectations.
Assistant Drug/Gm Lead
Kroger
Piqua , Ohio
01.2021 - 03.2021
- Identified opportunities to reduce costs while maintaining quality standards across departments.
- Established performance standards and objectives for departmental personnel in order to ensure organizational goals were met.
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Managed staff recruitment and training, ensuring all employees were informed of company policies and procedures.
- Monitored employee performance, providing feedback on progress towards desired outcomes.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Administered employee discipline through verbal and written warnings.
- Trained employees on duties, policies and procedures.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
E-Commerce Clerk
Kroger
Piqua, Ohio
08.2020 - 01.2021
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Processed customer payments accurately and efficiently.
- Scanned documents into digital formats ensuring accuracy of content.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Provided excellent customer service to ensure satisfaction.
- Processed customer orders promptly and accurately.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Trained staff members to perform work activities and use computer applications.
- Answered phones in a courteous manner while providing excellent customer service.
Education
GED -
Bridges To The Future
Springfield, OH08-2006
Some College (No Degree) - Human Resources Management
DeVry University
Downers Grove, ILSkills
- Succession Planning
- Workforce Planning
- Talent Acquisition
- Interviewing techniques
- Employee Retention
- Resume Screening
- Diversity and Inclusion
- Learning Management Systems
- Applicant Tracking Systems
- Pre-Employment Screening
- Procedure Compliance
- Drug Testing
- Human Resources Support
- New Hire Onboarding
- Employee Hiring
- Policies implementation
- Candidate Sourcing
- Employment Recordkeeping
- Time Management
- Relationship Building
- Recruitment and hiring
- Professional Demeanor
- Goal Setting
- Excellent Communication
- Self Motivation
- Personnel engagement
- Adaptability and Flexibility
- Training development
- Team building
- Problem-solving aptitude
Timeline
Recruiting & Retention Specialist
Kroger
03.2021 - Current
Assistant Drug/Gm Lead
Kroger
01.2021 - 03.2021
E-Commerce Clerk
Kroger
08.2020 - 01.2021
GED -
Bridges To The Future
Some College (No Degree) - Human Resources Management
DeVry University
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