Brandy Wright
Indianapolis,IN
Summary
Dependable Delivery Driver and Counter Cashier with over 10 years of experience in customer service and delivery coordination. Skilled in issue resolution and employee training, driving improvements in customer satisfaction and team efficiency. Strong time management and problem-solving abilities enhance operational effectiveness.
Overview
11
11
years of professional experience
Work History
Counter Cashier/Delivery Driver
Speedway Auto Parts
Indianapolis, Indiana
10.2013 - 04.2024
- Processed customer transactions efficiently and accurately at Speedway Auto Parts.
- Assisted customers in locating auto parts and providing product information.
- Maintained clean and organized checkout area to enhance customer experience.
- Processed returns and exchanges according to store policies.
- Created friendly environment by warmly greeting customers upon arrival and provided helpful service.
- Assisted in training new employees on register operations.
- Resolved customer complaints by actively listening and providing solutions quickly and professionally.
- Maintained vehicle cleanliness and performed routine safety checks for reliability.
- Communicated with dispatch to confirm delivery schedules and address concerns.
- Assisted customers with package handling and provided exceptional service.
- Managed delivery documentation, including receipts and tracking information accurately.
- Trained new drivers on company policies and safe driving practices regularly.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Education
Emmunal Manual High School
Indianapolis, INSkills
- Point-of-sale operations
- Point-of-sale systems
- Cash handling
- Customer relationship management
- Product knowledge
- Inventory management
- Inventory control
- Inventory restocking
- Route planning
- Time management
- Employee training
- Problem solving
Timeline
Counter Cashier/Delivery Driver
Speedway Auto Parts
10.2013 - 04.2024
Emmunal Manual High School