To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Drug & Alcohol Technician
Cadas / Sholtze Center
06.2019 - 05.2020
Develop, implement, or evaluate public education, prevention, or health promotion programs, working in collaboration with organizations, institutions, or communities
Conduct chemical dependency program orientation sessions; daily AA/NA meetings in order to help clients gain a better understanding/awareness of drug & alcohol disorders
Confer with family members, when asked, to let them know patient information (with patient ID #), assist patients with phone calls to family members (numerous days of the week/weekend) & answer phone lines while there
Act as a liaison between clients and medical staff
Train student interns or new staff members
Instruct patients on program methods, procedures, or functions, when entering the program, during intake procedures & remind them of rules to be followed while there
Complete and maintain accurate records and reports regarding the patients' histories and progress for the day, services provided to them & other required information for all shifts to review.
Custodial Worker
Trojan Labor
11.2017 - 01.2019
Kept building spaces premises clean inside and outside.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
Banquet Server
Open Hands Black Tie Event Staffing
08.2014 - 12.2018
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Assisting in ensuring that the events are on time by making adjustments as needed and relaying that information to the appropriate personnel
Maintain high standards of safety, neatness and cleanliness in all areas of the banquets
Responsible for reporting any areas of need, problems, and concerns from guest to Banquet Manager if I cannot resolve
Insurance Clerk
Greater Chattanooga Orthodontics, Dr. James Larson
11.2006 - 05.2014
Updated all insurance information on all patients
Prepared claim forms for patients with both state (5) and private insurances (numerous)
Organized supporting materials for claim forms such as written narratives
Mailed or submitted claim forms online from office to insurance companies
Assisted in the resolution of problems with third-party payers
Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Assisted customers with policy changes and updates, ensuring their needs were met promptly and accurately.
Education
Vocational and College Prep Diplomas -
Dalton High School
Associates in Social Work -
Chattanooga State Technical Community College
05.2020
Skills
Attention to Detail
Customer Service
Works Well Under Pressure
Multitasking and Organization
Timeline
Drug & Alcohol Technician
Cadas / Sholtze Center
06.2019 - 05.2020
Custodial Worker
Trojan Labor
11.2017 - 01.2019
Banquet Server
Open Hands Black Tie Event Staffing
08.2014 - 12.2018
Insurance Clerk
Greater Chattanooga Orthodontics, Dr. James Larson