Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRANDY YORDY

Ann Arbor,MI

Summary

Motivated and professional, military spouse, with over 20 years blended experience in business management, behavior therapy, education, human resources, banking and title insurance, and customer. Stellar experience handling sensitive and confidential records, problem resolution, conflict management, customer satisfaction, and building relationships. Team player, yet entrepreneurial with proven ability to develop strong customer and internal relationships.

Overview

24
24
years of professional experience

Work History

Business Manager

Spinning Dot Theatre
Ann Arbor, MI
03.2022 - Current
  • Manage employee contracts, w9’s, background checks, etc.
  • Operational oversight to help owner accomplish goals
  • Payroll management and taxes management
  • Event planning, ticket sales, parent information
  • Oversee and improve deliveries through proactive coordination of daily operations.

ABA Therapist

Central Autism Healthcare
Farmington Hills, MI
11.2018 - 03.2022
  • 1Proactively managed student behavior according to shared expectations and ABA (Applied Behavioral Analysis) guidelines.
  • Implemented goals and objectives on ABA treatment plans in a variety of community settings, utilizing developmentally appropriate and effective practices.
  • Communicated with parents to keep them informed of their child's progress, including any concerns, in a friendly and professional manner.
  • Ensured all treatment complied 100% with state regulations.

Talent Specialist

D&D Maintenance Supply Company
Jackson, MI
03.2014 - 09.2015
  • Managed full cycle recruitment process to meet hiring goals. Duties entailed creating job postings, sourcing and screening candidates, scheduling and managing the interview process, preparing, and presenting offer letters, and on-boarding new hires.
  • Provided regular status updates to HR leadership and hiring managers on candidate progress throughout the process.
  • Created a positive candidate experience for internal and external candidates by moving them through the recruiting process quickly, professionally and with clear communication.
  • Implemented effective onboarding programs to improve new hire retention and satisfaction rates.

Military Family Readiness

Military Personnel Services Corp (contracted for Michigan National Guard)
Falls Church, Virginia
03.2008 - 01.2014
  • Mentored and trained military legal regulations to over 17 units: volunteers, the commanders, and other military personnel.
  • Collaborated with Departments to ensure smooth workflow and efficient organizational operations.
  • Trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Supervised team managing daily operations and support of over 30 team members in multiple locations.
  • Developed and implemented processes and procedures that enhance efficiency.

Closing Manager/Title Management

Nations Title Agency
Portage, Michigan
01.2002 - 10.2005
  • Oversaw daily operations in support of over 30 team members across multiple locations.
  • Supervised employees, coordinated workflows, and managed quality standards to ensure alignment within defined policies and procedures.
  • Provided solutions to atypical scenarios through thorough research to determine appropriate solutions.
  • Assisted with internal and external audits to ensure completion and accuracy; verification and validity to ensure stipulations were met.
  • Assessed organizational training needs and followed through with training as needed.

Education

Master of Arts - Human Resources Development

Western Michigan University
Kalamazoo, MI
04.2011

Bachelor of Arts - Leadership/Supervision/Philosophy/Art History

Indiana University
IN
12.2001

Skills

  • Employee management
  • Documentation and reporting
  • Decision-making
  • Client relationship management
  • Documentation proficiency
  • Operations management
  • Coaching and mentoring
  • Regulatory compliance
  • Verbal and written communication
  • Business management
  • Client account management
  • Payroll administration and timekeeping

Timeline

Business Manager

Spinning Dot Theatre
03.2022 - Current

ABA Therapist

Central Autism Healthcare
11.2018 - 03.2022

Talent Specialist

D&D Maintenance Supply Company
03.2014 - 09.2015

Military Family Readiness

Military Personnel Services Corp (contracted for Michigan National Guard)
03.2008 - 01.2014

Closing Manager/Title Management

Nations Title Agency
01.2002 - 10.2005

Master of Arts - Human Resources Development

Western Michigan University

Bachelor of Arts - Leadership/Supervision/Philosophy/Art History

Indiana University

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