BRANDY YORK
MORRISVILLE,MO
Summary
Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
21
21
years of professional experience
Work History
LPN Charge Nurse
CMH
12.2012 - 10.2024
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
Cashier
Fast Trip Convenience Store
01.2004 - 01.2007
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Nursing
Bolivar Technical Collage
Bolivar, MO12-2012
Skills
- Customer Assistance
- Payment Collection
- Payment Processing
- Returns processing
- Ordering and stocking
- Time management skills
- Conflict Resolution
- Customer Relations
Timeline
LPN Charge Nurse
CMH
12.2012 - 10.2024
Cashier
Fast Trip Convenience Store
01.2004 - 01.2007
No Degree - Nursing
Bolivar Technical Collage
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