Brandy Young
Goldsboro,NC
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tailored Care Manager
Easterseals UCP North Carolina & Virginia
Goldsboro, NC
01.2024 - Current
- Complete intake documentation with new members.
- Complete person-centered plan and crisis plan with members.
- Complete 1915i documentation for members that meet requirements.
- Connect with mental health agencies, hospitals, DSS, and law enforcement in assisting members' needs.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Assisted clients in developing and achieving short-term and long-term goals.
- Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
- Contact member when received an ADT alert to check on their well-being, and if assistance or resources are needed.
- Participated in team meetings with other staff members to discuss case management issues.
- Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
- Provided crisis intervention services to clients when necessary.
Qualified Professional
ClientFirst of NC, LLC
Goldsboro, NC
02.2021 - 01.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of clients promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with creating resumes and cover letters.
- Advocated for clients to employers over the phone and in person.
- Completed and updated person-centered plans with client.
- Created goals and interventions for clients.
- Handled crisis phone calls
- Using clients' personal crisis plans to diffuse the situation and provide coping skills.
Mental Health Technician
Strategic Behavioral Health, LLC
Garner, NC
10.2020 - 02.2021
- Provide productive and positive communication towards children with different mental diagnoses.
- Redirecting and de-escalating situations among patients.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
Qualified Professional
Ambleside Inc
Snow Hill, NC
02.2020 - 10.2020
- Provided training, supervision, and evaluations to habilitation technicians.
- Provided consultation to families of recipients regarding implementing goals and staff needs.
- Approved daily notes of staff, as well as approved time sheets, in a timely manner.
- Attended meeting with family, care coordinator, and staff to go over ISP plan and when revisions are needed.
- Conducted meetings with staff for training, coaching, and disciplinary actions.
- Complete short-range goals for recipient's plans and revised short-range goals.
- Set up interviews for families meeting potential new staff.
Behavior Consultant
Centria Healthcare
Novi, MI
02.2018 - 06.2019
- Observed client interactions and provided feedback on their progress.
- Completed 1500 hours toward sitting for BCBA exam
- Developed and implemented behavior intervention plans for clients with challenging behaviors.
- Provided in-home counseling sessions to address problem behaviors.
Behavior Specialist
Neighborhood Service Organization
Detroit, MI
09.2017 - 02.2018
- Supervised and trained behavior technicians in implementing ABA services.
- Worked with consumer and behavior technicians on site and in home-based on PCP.
- Organized parent trainings with each parent to go over programs that pertain to their child and how to utilize them in the home.
- Completed parent interviews regarding behaviors of clients.
- Conducted home visits as needed to provide additional supports or observe family dynamics impacting a child's behavior at school.
Program Manager
Phoenix Community Health
Westland, MI
05.2017 - 09.2017
- Accomplished human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
- Communicated job expectations; planning, monitoring, appraising, and reviewing job contributions
- Monitored consumer progress notes as well as consumers' semi -independent living
- Conducting town hall meeting to inform consumers of the apartment and program expectations
Qualified Professional
A Small Miracle, LLC
Raleigh, NC
08.2015 - 02.2017
- Provided training, supervision and evaluations to habilitation technicians
- Provided consultation to families of recipients regarding implementing goals and staff needs
- Approved daily notes of staff as well as approved time sheets in a timely manner
- Attended meeting with family, care coordinator and staff to go over ISP plan and when revisions are needed
- Conducted meetings with staff for training, coaching and disciplinary actions
- Wrote short range goals for recipient's plans and revised short-range goals
- Set up interviews for families meeting potential new staff
- Gave a summary of case that potential staff would be taking and interviewed staff before going out to home for 2nd interview
Education
Master of Science - Social Work
Capella University
09-2026
Master's Degree - Psychology in Applied Behavior Analysis
Kaplan University
12.2016
Bachelor's Degree - Visual Arts in Graphic Design
Saint Augustine's College
05.2007
Skills
- Applied Behavior Analysis
- Autism Experience
- Program Management
- Motivational Interviewing
- Data collection
- Behavioral Therapy
- Group Therapy
- Case Management
- Behavioral Health
- Crisis Intervention
- Resource Utilization
- Medical chart documentation
- Behavior Management
- Intake Experience
- Program Development
- Crisis Management
- Communication skills
- Social work
- Patient care
- Discharge planning
- Service Coordination
Certification
- QMHP Certification
- QIDP Certification
Willingtorelocate
- Greenville, NC
- Smithfield, NC
- Remote, NC
Personal Information
Authorized To Work: US for any employer
Accomplishments
- National Society of Leadership & Success (NSLS)
References
References available upon request.
Timeline
Tailored Care Manager
Easterseals UCP North Carolina & Virginia
01.2024 - Current
Qualified Professional
ClientFirst of NC, LLC
02.2021 - 01.2024
Mental Health Technician
Strategic Behavioral Health, LLC
10.2020 - 02.2021
Qualified Professional
Ambleside Inc
02.2020 - 10.2020
Behavior Consultant
Centria Healthcare
02.2018 - 06.2019
Behavior Specialist
Neighborhood Service Organization
09.2017 - 02.2018
Program Manager
Phoenix Community Health
05.2017 - 09.2017
Qualified Professional
A Small Miracle, LLC
08.2015 - 02.2017
- QMHP Certification
- QIDP Certification
Master of Science - Social Work
Capella University
Master's Degree - Psychology in Applied Behavior Analysis
Kaplan University
Bachelor's Degree - Visual Arts in Graphic Design
Saint Augustine's College
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