Brandy Anstiss-Derrick

Working at Allstate has significantly refined my sales closing skills and helped me overcome my initial hesitation with cold calling. I take great pride in being part of a Fortune 100 company, where I have gained extensive knowledge in property and casualty insurance, holding licenses in all 50 states. This nationwide reach has allowed me to connect with clients across the country, which is the most rewarding aspect of my role.

I have consistently ranked in the top 5% of agents multiple times, a testament to my dedication and ability to build strong client relationships. My passion for creating meaningful connections and fostering trust enables me to retain clients and ensure their continued satisfaction.

• Responded to customer calls swiftly to resolve issues and answer questions.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Built relationships with clients using active listening and issue resolution to provide excellent service.
• Cross-sold insurance products to existing clients to reach sales targets.
• Utilized CRM software to manage client relationships.
• Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
• Generated leads through cold-calling, networking and other outreach methods.
• Negotiated contracts and terms of sale with potential customers.
• Collected premiums on or before effective date of coverage.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Working at the Bakery Barn is such a rewarding way to utilize my supervisory and training skills. I lead a team of quality technicians in performing inspections and tests to ensure adherence to quality standards and customer requirements. I also coordinate the safety of our machines with the maintenance department to assure our sanitation team is working on machines that have been properly assembled and disassembled.

• Developed and implemented quality control procedures and protocols to improve product quality and reduce defects.
• Conducted regular audits to assess and improve the effectiveness of quality control processes and identify areas of improvement.
• Trained and mentored quality technicians at other locations on standard operating procedures, testing methods, and equipment operation.
• Helped uncover and fix production problems in order to reduce overall defect rates.

Bartender/Trainer

Lead Bartender with 22 years experience. I have had the pleasure of working with and training some of Pittsburghs finest Bartenders.

Knowing you are always on stage, I have grown to never let them see you sweat. I have helped Burgatory in a few of their openings for new location. I love passing on my knowledge of wine, craft cocktails, and beer. Mostly I love teaching others confidence and skills to be a World Class Bartender.

• R.A.M.P certified
• Creates guest satisfaction by providing the service brand behavior and genuine hospitality exceeding guest expectations.
• Responsible for maintaining and restocking of all alcohol.
• Responsible for cash and credit card handeling.

Licensed Realtor with 5 years of residential sales experiance. I strive to provide the best service to my clients by being highly productive, organized, and knowledgeable about current laws and market trends.

I am committed to achieving client success and satisfaction every step of the way.

• Agent of the month December 2019.
• Agent of the month January 2020.
• Leaders Edge certificate.
• Prepares documents such as representation contracts, purchase agreements, and closing statements.
• Adept in contract drafting, negotiation, marketing research, and client analysis.

It was a true privilege to work for this company. Cameron Mitchell owner of CMR Resturants took me under his wing and gave me the skills and education to become a sucessful Bartender. I was in charge of our bar training program leading me to travel the east coast providing a large part of opening new restaurants.

: Weekly testing to maintain position.

• Voted best restaurant/bar multiple times.
• Leader of the culture club in which we plan and organize charity events to benefit the community.
• World Class certification.

Starting out as a production worker at General Motors was a whole new world to me. I gave 100% and was able to gain the respect and reputation as a hard, safe, and efficent employee. I learned to step outside my comfort zone. I became certifed to operate a crane and drive a forklift. I always held my positive attitude and hard work ethic to a very high standard which lead me to a supervisor position. As a supervisor I had to maintain a schedule of incoming and outgoing parts, keep track of beats per min, and keep my line running.

• Plant Safty Liaison.
• Crane Operator.
• Forklift Operator.
• Conduct daily team meetings.