Brandy Valdez
Administrative Professional
Grand Junction,CO
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
Work History
Business Owner
Jackson Asset Management, LLC.
Grand Jucntion, CO
10.2019 - 01.2023
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Raised property accuracy and accountability by creating new automated tracking method.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Server/RPM
Denny's Restaurant
Grand Junction, United States
10.2011 - 10.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Administrative Assistant/Medical Clerk/Driver
US Forestry/Collbran Job Corps Center
Collbran, CO
12.2009 - 06.2011
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Relayed care and medication advice to patients to relieve physicians during peak hours.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Received and routed laboratory results to correct clinical staff members.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Education
Bachelor of Arts - Business Management, Public Relations
University of Phoenix
Phoenix, AZ 06.2003 - 05.2007
Associate of Arts - Business Management
Career College of Northern | Nevada
Reno, NV 06.1995 - 06.1997
High School Diploma -
R-5 High School
Grand Junction, CO 08.1991 - 05.1995
Skills
Adaptability
Accomplishments
- Certified American Red Cross Instructor - 1st Aid/CPR & AED (Infant/Child/Adult)
- Certified America Heart Association - 1st Aid/CPR & AED (Infant/Child/Adult) QMAP Certification
- Pending Public Notary, State of Colorado Certified Flagger - State of Colorado Association for Project Management (APM)
Additional Information
Community Service, Volunteer
· Retail Coordinator, ARC Store, Grand Junction, CO
· Environmental Technician, Clifton Water District, Clifton, CO
Timeline
Business Owner
Jackson Asset Management, LLC.
10.2019 - 01.2023
Server/RPM
Denny's Restaurant
10.2011 - 10.2019
Administrative Assistant/Medical Clerk/Driver
US Forestry/Collbran Job Corps Center
12.2009 - 06.2011
Bachelor of Arts - Business Management, Public Relations
University of Phoenix
06.2003 - 05.2007
Associate of Arts - Business Management
Career College of Northern | Nevada
06.1995 - 06.1997
High School Diploma -
R-5 High School
08.1991 - 05.1995
Similar Profiles
Rachid AqdimRachid Aqdim
President and Head of Mission Servicing Residential, Inc at Mission Servicing Asset Management, LLCPresident and Head of Mission Servicing Residential, Inc at Mission Servicing Asset Management, LLC
Francis AcquahFrancis Acquah
Security Supervisor & Admin Help Desk at Ejadah Asset Management Group LLC/ ENBDSecurity Supervisor & Admin Help Desk at Ejadah Asset Management Group LLC/ ENBD
LEAH CELESTINE CANTORLEAH CELESTINE CANTOR
Sustainability Manager at LongView Asset Management LLCSustainability Manager at LongView Asset Management LLC
Luanna DeLaraLuanna DeLara
Garden Cashier at Home DepotGarden Cashier at Home Depot
Keanan GarnesKeanan Garnes
Salesman at American Furniture WarehouseSalesman at American Furniture Warehouse