BRANDY L. BURNS
TALLAHASSEE
Summary
Highly capable customer service professional with 12 years of demonstrated ability to supervise, lead, follow and serve in all aspects of customer service relations, while also being responsible for providing management, technical guidance, and professional support to both superiors and subordinates.. Experienced in planning and managing programs and activities with demonstrated leadership, cross-cultural awareness, and dedication. Proficient with analyzing numerical data and experienced with web-based management systems and public lecture using power point and online internet research. Timely and professional conflict resolution during stressful situations. Ability to work in a collaborative environment, whether independently or with a team, to manage workload efficiently with careful attention to detail and accuracy. Effective communication and relationship building skills with all levels of an organization.
Overview
13
13
years of professional experience
Work History
Accountant
Camping World RV Sales
07.2018 - Current
- Performed clerical support functions for a busy rv sales business which required detailed scheduling of jobs and coordinating multiple priorities and projects
- Assisted with general accounting functions maintained and handled accounts receivable and accounts payable
- Handled day-to-day accounting processes to drive financial accuracy.
- Investigated and resolved billing problems for various businesses
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Negotiated costs for local businesses and lowered the overall expenses of the company by nearly 60 percent
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Contributed successful recommendations to provide proficient work flow plus time management to various companies
- Gathered financial information, prepared documents, and closed books.
- Provided telephone support, troubleshooting, diagnosis, and resoluted to clients
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Prepared and filed tax forms to meet needs of customers.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Conducted detailed cost-benefit analyses for proposed projects, guiding senior management in making informed investment decisions.
- Improved financial decision-making by creating comprehensive financial models and forecasts.
- Enhanced team productivity and knowledge by leading regular training sessions on accounting best practices and software updates.
- Achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
- Contributed to enhanced revenue growth by analyzing revenue streams and identifying underperforming areas.
- Reduced financial risks by implementing robust internal controls and monitoring mechanisms.
- Led successful integration of financial systems following merger, ensuring continuity and accuracy of financial reporting.
- Facilitated smoother audit processes by maintaining organized and comprehensive financial documentation.
Home Health Aide
Rebekah Walton( Private Employer)
08.2012 - 12.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
Education
Bachelor - Business Administration
Columbia College
05.2012
Associates - Paralegal
TCC
08.2010
Skills
- Project Management
- Data Entry
- Multi-Tasking
- Customer Service Relations
- Call Management
- Personnel Management
- Word Processing
- Communication
- Detail Oriented
- Inventory Control
- Managerial Duties
- Troubleshooting & Issues Diagnosis
- Scheduling
- Time Management
- Accounts Payable/ Receivable
- Filing Data Archiving
- Office Equipment Operations
- Resource Management
- Accounting and bookkeeping
- Accounts payable and receivable
- Bank reconciliation
- Bookkeeping
- Financial statements
- Financial reporting
- Attention to detail
- Cash flow analysis
- Customer relations
- Finance
Timeline
Accountant
Camping World RV Sales
07.2018 - Current
Home Health Aide
Rebekah Walton( Private Employer)
08.2012 - 12.2017
Associates - Paralegal
TCC
Bachelor - Business Administration
Columbia College
Similar Profiles
Jacob VelizJacob Veliz
Sales Representative at Camping World RV SalesSales Representative at Camping World RV Sales
TRACI MacDonaldTRACI MacDonald
Title Clerk at Camping World RV SalesTitle Clerk at Camping World RV Sales
Raymond J. TorresRaymond J. Torres
Sales Manger at Camping World RV SalesSales Manger at Camping World RV Sales