Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRANDY L. ROBINSON

Houston

Summary

Community management professional with strong background in resident relations and property oversight. Consistently improves community satisfaction and operational efficiency. Reliable team player with proven ability to adapt to evolving challenges and coordinate events effectively. Know n for excellent customer relations, values professionalism, integrity, and has a strong work ethic. Seeking a position to maximize administrative skills and interpersonal abilities in a team-driven environment. Poised, personable, and dedicated individual with core values of integrity, excellence, innovation, respect, and service.

Overview

20
20
years of professional experience

Work History

Assistant Community Manager

Greystar
11.2024 - Current
  • Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using property management software to record, track, and report on all financial workings of the community. I coordinate move-ins, cross train leasing staff, resolve tenant concerns effectively, and implement strategic initiatives that drive long-term success and profitability.

Leasing Consultant

Morgan Group
11.2021 - 11.2024
  • Perform all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. Resident acquisition and retention strategies. Manage the leasing process and assist with the supervision of the PFC approval process, including Capstone Compliance approval process.

Sales Manager/Assistant Business Manager

Alliance Residential/Greystar/ Olympus Residential | Davis Development
02.2017 - 04.2021
  • I assist the Property Manager in supervising the leasing team and supporting their training. I guide leasing consultants in compliance with Fair Housing regulations and help verify applicant qualifications. I handle rental collections, process bank deposits, and manage core accounting tasks. I participate in regular meetings with management to evaluate and improve property performance. I perform all leasing functions—from greeting prospects to conducting tours, processing applications, and coordinating seamless move-ins. I stay informed on market conditions and conduct surveys to maintain a competitive edge. I actively support property acquisition and retention strategies to sustain occupancy. I maintain resident files and computer records, generating reports to enhance operational efficiency.

Retail Banker/Personal Banker

Woodforest National Bank
11.2005 - 11.2016
  • Achieved individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. Processing transactions, opening accounts, and performing account maintenance. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Monitored reports progress on branch objectives, standards, and goals; developed and implemented plans and performed improvement solutions when gaps were identified Managed day to day operations of the branch; provided guidance and participated in daily operational and sales activities to achieve customer service and business growth objectives.

Education

High School Diploma -

Westfield High School
06-2006

Some College -

Lonestar

Skills

  • Yardi, Onesite, Entrata, and More
  • Financial Reporting
  • Sales & Marketing
  • Affordable Housing Experience
  • Lease Administration
  • Resident Retention
  • Evictions
  • Delinquencies

Timeline

Assistant Community Manager

Greystar
11.2024 - Current

Leasing Consultant

Morgan Group
11.2021 - 11.2024

Sales Manager/Assistant Business Manager

Alliance Residential/Greystar/ Olympus Residential | Davis Development
02.2017 - 04.2021

Retail Banker/Personal Banker

Woodforest National Bank
11.2005 - 11.2016

High School Diploma -

Westfield High School

Some College -

Lonestar

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