Brandylee Stokes
Middleville,MI
Summary
Experienced account-sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and transforming customer challenges into business solutions. Thrives in dynamic environments and delivers results under pressure and without supervision.
Overview
20
20
years of professional experience
Work History
Account Manager
Boats Group
09.2022 - Current
- Promoted from Acquisition to Foundational-Core Sales Consultant within 6 months of hiring
- Drive revenue and forge strong relationships with Yacht Brokers and Boat Dealers with a focus on retention strategies and customer engagement
- Exceeded sales goals by 15-20% uncovering insights, trends, and growth opportunities through quarterly performance-data reviews
- Achieve client satisfaction through effective consulting on advertising/marketing service products
- Point of contact for client concerns and needs, client feedback, and retention metrics
New Business Development
Operate Beyond
Grand Rapids, MI
01.2022 - 09.2022
- Lead generation through cold calling, in-person visits, and networking at trade shows/events
Sales Account Manager
2020 Spaces
Grand Rapids, MI
09.2019 - 12.2021
- Rejoined team making this 9 years of relationship building
- Upsell enterprise software solution opportunities for streamlining manufacturing processes
- Create SOWs and coordinate managed services ensuring account performance objectives meet and exceed customer expectations
Sales Account Manager
TST Tooling Software
Gand Rapids, MI
01.2019 - 09.2019
- Generate new business opportunities through cold calls/visits and networking at trade shows
- Engage software engineers in delivering presentations tailored to client’s specific requirements
Territory Account Manager
SalesPad
Grand Rapids, MI
04.2013 - 10.2018
- Earned most net new logos and exceeded sales goals consistently yearly through leveraging existing network and customer referrals
- Overcame customer obstacles and restored broken channel partnerships, resulting in the growth of underperforming territories
- Cultivated and managed critical relationships with Microsoft channel partners, working collaboratively with client decision-makers to ensure retention, satisfaction, and customer loyalty
- Conducted effective pre-discovery to understand client requirements and delivered engaging in-person or virtual demos
- Collaborate with project management, support, and development teams to ensure ongoing client support and post-implementation success
- Established expertise as a trusted advisor in offered products and services, providing high-quality consultancy to clients
Inside Sales
2020 Spaces
Grand Rapids, MI
10.2004 - 04.2013
- Liaison between outside sales representatives and 18,000 users across 3,800 unique accounts
- Converted prospects off competitor products successfully resulting in $7M profit that year
- Coordinate all sales, marketing, and logistics for 21 training seminars
- Provided exceptional after-sales support to ensure high levels of customer satisfaction
Education
Bachelor of Business Management -
Grand Valley State University
Grand Rapids, MISkills
- Business Development
- Client Relationship Management
- Sales Processes
- Customer Service
- SaaS B2B vertical market expertise
- Customer Needs Assessment
- Account Management
- Project Management
- Competitive Landscape
- Organizational Skills
Accomplishments
- Consistently exceed Sales Goals by 10-20%, achieving 'Elite Fleet' top performer status
- Promoted from Acquisition role to core/foundational sales to Account Manager within 12 month period
- Awarded Bonus for exceeding Quarter 1 2024 Sales Goals, Boats Group
- Recognition for Most Net New Business Accounts/Logos, ’16, ’15, ’14, ‘13
- Salary increase awarded due to continually exceeding performance ‘17
- Select invitation to join senior management in selling enterprise software solutions to office furniture manufacturers
- Sales Process Training, ’10, ‘11
- Immediate supervisor (Intern & Inside Sales) ‘11
- In 2008 coordinated all sales, marketing, and logistics for 21 training seminars
- Successfully converted prospects off competitor products resulting in $7M profit that year
- Most Valuable Employee, December, ‘08
- 20-20 Technologies softball team coach, ’08, ‘’07
- “The e-mail and business writing workshop”, National Seminars Group ‘08
- Sales Rookie of the Year, ‘06
- 2006 Outstanding Inside Sales Support, ’06 (awarded by B3W)
- 40% Sales Revenue Growth in ’06 (competitor product migration to 20-20)
- Salary increase awarded in ’05; consistently and substantially exceeding expectations
- Customer Service Seminar, ‘04
- Participated 20-20 Team for Grand Rapids, Making Strides Walk in October
Timeline
Account Manager
Boats Group
09.2022 - Current
New Business Development
Operate Beyond
01.2022 - 09.2022
Sales Account Manager
2020 Spaces
09.2019 - 12.2021
Sales Account Manager
TST Tooling Software
01.2019 - 09.2019
Territory Account Manager
SalesPad
04.2013 - 10.2018
Inside Sales
2020 Spaces
10.2004 - 04.2013
Bachelor of Business Management -
Grand Valley State University
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