Brandy Lyne Andersen
South Jordan,UT
Summary
Results-driven franchised business owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
10
10
years of professional experience
Work History
Business Owner/Operator
Caring Senior Service Of Wasatch
Midvale , Utah
01.2016 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Lent business acumen to meet day-to-day strategic objectives.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Optimized team hiring, training and performance.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
Administrator
Caring Senior Service
Scottsdale, AZ
04.2011 - 04.2015
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Aided colleagues, managers and customers through regular communication and assistance.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
- Oversaw successful planning and execution of staff meetings, parties and events.
Education
Diploma - Required Subjects
Murray High School
Murray, Utah Skills
- Staff Scheduling
- Sales Promotion
- Business Leadership
- Problem Anticipation and Resolution
- Administrative Management
- Verbal and Written Communication
- Customer Service Management
- Performance Assessment
- Goal Setting
- Decision Making
- Recruitment and Hiring
- Team Leadership
- Multitasking and Prioritization
- Employee Motivation
- Calendar Management
- Payroll Administration and Timekeeping
- Special Promotions Planning
Accomplishments
- Completed certification in Chaplain end of life care to assist my clients and families.
- 5 years of growth in home care, becoming one of the top home care agencies in Utah.
Timeline
Business Owner/Operator
Caring Senior Service Of Wasatch
01.2016 - Current
Administrator
Caring Senior Service
04.2011 - 04.2015
Diploma - Required Subjects
Murray High School
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