Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Seay

Renton,WA

Summary

Experienced Human Resource Management graduate with a strong background in orientation, benefits enrollment, payroll processing, and LOA management. Demonstrated leadership skills gained through diverse industries including restaurant management, internet sales and marketing, and the financial sector. Skilled in multitasking, meeting deadlines, and effectively managing a diverse workforce. Proficient in full-cycle recruiting, training plan execution, and development of new training programs.

Overview

27
27
years of professional experience

Work History

Employee Services Manager

Yosemite Hospitality
06.2024 - Current
  • Managed housing logistics, coordinated occupancy for new hires, and supervised on-site living arrangements.
  • Led a team responsible for organizing team member activities, including shopping trips, off site activities, and guided hikes and adventures in park.
  • Conducted thorough investigations of housing and HR violations to implement appropriate corrective measures using a four-step process.
  • Maintain time records of appx 37 team members and approve weekly payroll using Kronos software.
  • Maintain various records including attendance tracker(s), time off requests, ADA accommodations, and other employee related records

HR Service Specialist

24 Hour Fitness
07.2022 - 05.2024
  • Skilled in utilizing ADP Vantage, ADP LMS, and managing testing environments.
  • Knowledge expert and responsible for Unemployment claim process (utilize Equifax CaseBuilder), including an efficiency review resulting in over $100,000 in savings from poorly review UI claims.
  • In addition to UI, streamlined termination processing and coordinates with payroll to complete terminations daily and in line with pay compliance states (such as CA), including increasing UI response time to 36 hours or less.
  • Managed LMS tasks such as course uploads and revisions.
  • Performed audits and data reconciliation to update and correct information.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Remote

Recruitment Specialist

TELUS International
10.2021 - 07.2022
  • Handled requisitions for support and management positions in a BPO contact center.
  • For front line members, averaged a hiring class of 30-45 every two weeks
  • Utilize WorkDay and Avature to track and process applicants through recruitment and hiring cycle
  • Responsible for efficiency projects including automating basic recruiting tasks and establishing panel interview setup protocols for Google Meet virtual interviews and on-site

Payroll/HR Coordinator

The BoxMaker
11.2020 - 10.2021
  • Responsible for running bi-weekly and semi-monthly payroll, including off-cycle and supplemental payrolls as needed
  • Used Fidelity Net Time, Fidelity Payroll, and worked through a transition to Paycor Payroll Services
  • Recruit for various roles including manufacturing, support, and management using a variety of tools such as online job boards, online forums, and traditional advertising channels
  • Assist with general HR duties including FMLA tracking, benefit admin, on boarding, etc
  • Complete new hire orientation (on-site and remote using MS Teams) for all new coworkers and ensure all compliance materials are completed
  • Help implement a 'paperless' HR department

Office/HR Clerk

Long Electric LLC
07.2019 - 03.2020
  • Initiated new programs for sourcing and managing employee benefits, as well as introducing new benefits that were cost effective and increased retention
  • Created and maintain new efficient system for receiving and tracking work orders for warranty requests, service requests, and quality control
  • Assist office manager with various tasks such as tracking employee attendance, compile weekly time cards and prepare for payroll, as well as other HR related tasks

Onsite Coordinator/Recruiter

JAG Industrial Services
01.2016 - 04.2019
  • Full cycle recruiting for various industrial positions including welders, pipe fitters, riggers, and other marine repair specific positions
  • Maintain an active pipeline for recurring yearly contracts to fill requisitions quickly, averaging 50-100 employees per requisition with a 7-14 day turnaround
  • Complete new hire orientation, new hire packet(s), and manage daily/weekly payroll for each employee at assigned work site
  • Manage air travel, lodging, and transportation needs for employees at assigned work site

Assistant Store Manager

Mariner Finance
02.2013 - 05.2015
  • Responsible for full processing of all new and renewal loan applications
  • On average, processed 2 new loans per day, and 2-3 renewal loans per day
  • Responsible for payment transactions, till reconciliation, and daily deposits
  • Complete daily call route for delinquent accounts including skip tracing and field working accounts as required

Senior Representative/Trainer

EdFinancial Services
07.2008 - 04.2010
  • Complete outbound calls to delinquent student loan borrowers to resolve delinquency
  • Average 130 calls per day on outbound, 50 per day on inbound
  • As Senior Rep, answered account specific questions from other representatives, resolved supervisor requested calls, and took on other various projects while maintaining department standards
  • Assisted in training new hire classes, including classroom training, PAL, and transition new hires to nesting and final production

Director of Consumer Relations

Eastern Media Network
07.2005 - 07.2008
  • Oversaw a sales force of approximately 10 employees, and additional content creators for special projects or contracts
  • Completed an average of 25 cold calls per day, as well as in person visits, regarding potential sales, also offered technical assistance with web site listings, and general inquiries
  • Generated content and design for several bi-weekly electronic newsletters

Store Manager/Regional Trainer

KFC/Yum Brands
01.1998 - 03.2005
  • Managed housing logistics, coordinated occupancy for new hires, and supervised on-site living arrangements.
  • Led a team responsible for organizing team member activities, including shopping trips, off site activities, and guided hikes and adventures in park.
  • Conducted thorough investigations of housing and HR violations to implement appropriate corrective measures using a four-step process.
  • Maintain time records of appx 37 team members and approve weekly payroll using Kronos software.
  • Maintain various records including attendance tracker(s), time off requests, ADA accommodations, and other employee related records

Education

Bachelor of Science - Human Resource Management

Western Governors University
04.2019

Skills

  • Kronos timekeeping
  • HRIS management
  • Recruitment
  • LMS Admin
  • HR Investigations
  • Proficient in Navex
  • Proficient in ADP Vantage
  • Proficient in Microsoft Office
  • Microsoft Teams Integration
  • Multi-state payroll
  • Union relations, including UNITE Here and Teamsters
  • Event planning

Timeline

Employee Services Manager

Yosemite Hospitality
06.2024 - Current

HR Service Specialist

24 Hour Fitness
07.2022 - 05.2024

Recruitment Specialist

TELUS International
10.2021 - 07.2022

Payroll/HR Coordinator

The BoxMaker
11.2020 - 10.2021

Office/HR Clerk

Long Electric LLC
07.2019 - 03.2020

Onsite Coordinator/Recruiter

JAG Industrial Services
01.2016 - 04.2019

Assistant Store Manager

Mariner Finance
02.2013 - 05.2015

Senior Representative/Trainer

EdFinancial Services
07.2008 - 04.2010

Director of Consumer Relations

Eastern Media Network
07.2005 - 07.2008

Store Manager/Regional Trainer

KFC/Yum Brands
01.1998 - 03.2005

Bachelor of Science - Human Resource Management

Western Governors University

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