Brandyn Clark
New Hampton,NY
Summary
Accomplished Lead Service Technician and General Foreman with a proven track record at Tam Enterprises, showcasing strong leadership and exceptional communication skills. Expert in troubleshooting, plumbing systems, and electrical systems. Detail-oriented with a strong background in maintenance and repair of specialized equipment. Being OSHA 30hr Certified im focused on safety and efficiency. Dedicated to enhancing customer satisfaction through prompt service and effective communication. Proven ability to build strong relationships with clients and team members, while identifying opportunities for product and service enhancements. Known for representing the organization positively on-site and providing clear, informative updates to clients.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Service Technician
Tam Enterprises
06.2016 - 12.2023
- Water & Wastewater Specialist, lead Plumbing Service Technician.
- Led 24/7 on-call emergency response, providing support year-round.
- Repaired plumbing systems, components, and equipment.
- Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
- Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.
- Developed strong relationships with clients due to consistent reliability, professionalism, and attention to detail during all interactions.
- Troubleshot complex technical issues to identify root causes and implement effective solutions.
- Managed and trained a team of technicians.
- Explained diagnostic findings to customers and outlined repair or service options.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Repaired and replaced worn and damaged components.
- Tore down, repaired and rebuilt faulty assemblies such as Lift Stations (Pump Stations) and Control Panels
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for the procurement of materials and equipment.
- Increased project profitability through careful monitoring of expenses, labor hours, and material usage while maintaining high-quality standards.
- Filled pipe systems with water and air to determine location of leaks.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Implemented maintenance and repair for fixtures, water mains, sewer mains, fire systems and backflow preventers.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Operated heavy equipment to repair water and sewer mains in outdoor environments.
General Foreman
M&M Construction
01.2011 - 01.2015
- Worked alongside team to accomplish work goals according to schedule.
- Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
- Completed final walkthroughs at job sites to close out projects.
- Achieved timely completion of projects with strict adherence to budget constraints and quality standards.
- Demonstrated strong leadership abilities in managing diverse teams to achieve common goals while fostering a positive work environment.
- Improved project efficiency by effectively delegating tasks and managing a team of skilled workers.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Prepared materials accurately using hand and power tools to make precise cuts.
- Assisted with movement of materials and equipment to job sites.
- Gained valuable education in residential and commercial building codes.
- Achieved accurate cuts using miter saws, table saws, circular saws, jigsaws, routers, planers while adhering to all safety protocols.
- Demonstrated commitment to quality craftsmanship by following blueprints and specifications accurately during each phase of construction.
Education
High School Diploma -
CRCS
Skills
- Excellent communication and interpersonal skills
- Proficient in computer applications and software
- Troubleshooting skills
- Strong management and leadership abilities
- Network configuration
- Proficient in interpreting and analyzing blueprints
- Diagnostic Skills
- Electrical Systems
- Plumbing Systems
- Motor Controls
- Variable Frequency Drives
- Lockout and tagout procedures
Certification
OSHA 30 Certified
SST Certified -Site Safety Training
NYS Certified Operator
Timeline
Lead Service Technician
Tam Enterprises
06.2016 - 12.2023
General Foreman
M&M Construction
01.2011 - 01.2015
High School Diploma -
CRCS
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