Summary
Overview
Work History
Education
Skills
Timeline
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Brandyn Lovett

Orlando,FL

Summary

Proven expertise in enhancing customer satisfaction and loyalty, demonstrated through a 5% increase in loyalty sales at Target and impactful guest service at Menello Art Museum. Skilled in Google Suite and adept at fostering community engagement through social media. Excels in guest advocacy and video editing, showcasing a unique blend of technical and interpersonal skills.

Overview

2
2
years of professional experience

Work History

Volunteering

Menello Art Museum
06.2024 - Current
  • Assisting guests with activities to contribute to a fun and enlightening environment.
  • Enhancing the museums brand awareness through pitching future events to guests.
  • Working with children and families, communicating through different methods atypical of my age range, and to great effect.
  • Consistently demonstrated a strong work ethic by arriving on-time for scheduled shifts, maintaining a high level of focus during operations, and volunteering for overtime as needed.

Guest Service Representative

Target
11.2022 - Current
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Increased loyalty sales by over 5% several times per week and thus increasing brand awareness.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business, even ones who don't normally use Target.
  • Handling and/or transferring remote complaints through calls.

Education

Bachelor of Arts - Advertising And Public Relations

UCF
Orlando, FL
12-2025

Associate of Arts - Advertising And Public Relations

Valencia College
Orlando, FL
05-2025

Skills

  • Community volunteering

  • Video Editing- Youtube URl: https://wwwyoutubecom/channel/UCeNC8xXuKmbUoG4LD-lLNRg

  • Social Media Usage- Tiktok URL: https://wwwtiktokcom/@intangiblemannn?is_from_webapp=1&sender_device=pc

  • Google Suite Mastery

  • Receptionist Skills

  • Guest Advocacy

  • Customer Service

Timeline

Volunteering

Menello Art Museum
06.2024 - Current

Guest Service Representative

Target
11.2022 - Current

Bachelor of Arts - Advertising And Public Relations

UCF

Associate of Arts - Advertising And Public Relations

Valencia College

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Brandyn Lovett