Branielle Burkett
MONTGOMERY,Alabama
Summary
Detail-oriented Office Manager with a proven track record in streamlining operations, enhancing compliance, and fostering team collaboration. Committed to driving efficiency and delivering exceptional customer service.I am a results-driven Office Manager skilled in compliance oversight and effective communication. Successfully managed daily operations and trained staff, demonstrating a commitment to enhancing efficiency and maintaining positive client relationships.
Overview
7
7
years of professional experience
Work History
Office Manager
LF Staffing Services
Montgomery, AL
05.2021 - 08.2025
- Managed daily office operations to ensure efficient workflow.
- Coordinated schedules and meetings for staff and clients.
- Oversaw office supply inventory and procurement processes.
- Implemented filing systems for document organization and retrieval.
- Trained new employees on office procedures and software usage.
- Maintained communication with vendors for service agreements and support.
- Developed standard operating procedures to enhance office efficiency.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- In 4 years I was successful in bringing down the turnover rate by 30 %
- Tracked invoices and payments of accounts two receivable and payable information bringing down the A/R ageing to 0 % of accounts over 31 days for two years in a row.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ensured compliance with applicable laws regarding employment practices.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained confidential records relating to personnel matters.
- Assisted in recruiting, onboarding and training new employees.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Supported payroll processing by gathering and verifying employee timecards.
- Facilitated training sessions to enhance staff skills and compliance knowledge.
- Assisted with planning, organizing and coordinating company events.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Office Manager /Lead Dispatcher
Tyson Foods
Banks, AL
11.2018 - 03.2021
- Managed office operations to support team efficiency and productivity.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Provided training to new hires on office policies and procedures.
- Coordinated transport schedules for timely deliveries across multiple routes.
- Monitored real-time tracking systems to ensure efficient fleet management.
- Communicated effectively with drivers to relay important updates and instructions.
- Managed incoming calls and requests, prioritizing urgent transportation needs.
- Documented dispatch logs and maintained accurate records of vehicle usage.
- Collaborated with warehouse staff to streamline loading and unloading processes.
- Assisted in training new dispatchers on operational procedures and software tools.
- Resolved scheduling conflicts through proactive problem-solving techniques.
- Coordinated employee onboarding and orientation processes for new hires.
- Managed employee records and maintained confidential information securely.
- Assisted in the recruitment process by scheduling interviews and screening candidates.
- Supported payroll processing by gathering and verifying employee timecards.
- Facilitated training sessions to enhance staff skills and compliance knowledge.
Education
Some College (No Degree) -
George C Wallace Community College
Dothan, ALSkills
- Office administration and scheduling
- Bookkeeping and payroll processing
- Document and inventory management
- Customer relationship management
- Team collaboration and communication
- Compliance and conflict resolution
- Business administration and project management
- Workforce and administrative oversight
- Account reconciliation and contract negotiations
- Strategic planning and office software proficiency
- Staff education, training, and recruitment
- Report generation and performance assessment
- Technical support and HR compliance
References
References available upon request.
Timeline
Office Manager
LF Staffing Services
05.2021 - 08.2025
Office Manager /Lead Dispatcher
Tyson Foods
11.2018 - 03.2021
Some College (No Degree) -
George C Wallace Community College
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