Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Brankica Knezevic

Chicago,Il
Brankica Knezevic

Summary

Inventive personal assistant driven to provide the best support possible. Experienced Personal Assistant successful at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands and handling childcare and household tasks. Detail-oriented professional with superb people skills. Engaging and helpful personal assistant. Enthusiastic personal assistant who is a fast learner and can deliver results quickly. Efficient, accurate and detail-oriented personal assistant with an innate drive to provide exceptional service. Inventive personal assistant driven to provide the best support possible.

Overview

23
years of professional experience

Work History

Cafe Bolero
Chicago, Illinois

Owner Operations Manager
09.1993 - 08.2013

Job overview

  • Established and maintained vendor partnerships.
  • Helped earn the company 100% customer satisfaction ratings
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Worked directly with clients to achieve results
  • Developed and rolled out new policies.
  • Hired and trained staff.

Jack Rubens
Chicago, Illinois

Personal Assistant
11.2013 - 05.2016

Job overview

  • Supervised household staff, contractors and vendors.
  • Led staff and vendors in providing a high level of service for owner and guests.
  • Maintained entire family’s schedule and organized events.
  • Answered a high volume of phone calls and email inquiries.
  • Coordinated events and worked on ad hoc projects.
  • Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
  • Developed professional relationships with reliable vendors, including dry cleaning, tailors and designers.
  • Coordinated and planned vacations for the family.
  • Handled all incoming information requests for several busy executives.
  • Screened personal and business calls and directed them to the appropriate party.
  • Oversaw the daily activities of clients' household while they were traveling.
  • Achieved high customer satisfaction for duties performed
  • Collaborated with departments,clients,to ensure the delivery of efficient, high-quality service.
  • Supervised and coordinated dining room activities and employee schedules.
  • Set-up and operated line for breakfast and lunch service.

Education

Northeastern Illinois University Campus Recreation
Chicago, IL

2 years of business from business

University Overview

Skills

  • Highly organized
  • Childcare experience
  • Flexible
  • Articulate and well-spoken
  • Multi-line phone proficiency
  • Professional and mature
  • Works well under pressure
  • Meticulous attention to detail
  • Strong problem solver
  • Pleasant demeanor

Additional Information

Additional Information
My outstanding performance as a personal assistant has given me great opportunities.  I have worked with some incredible clients.In addition to being the personal assistant,I also helped with client's  children. Including all children's activities,healthy meals,and  always provided a safe and nurturing environment for them. I often became a personal chef for my clients.          As  the Restaurant owner/manager I have gained incredible experiences and understanding of clients,co-workers,employees .It has also given me knowledge of leadership,high work ethics and excellent  work performance .                        

Timeline

Personal Assistant
Jack Rubens
11.2013 - 05.2016
Owner Operations Manager
Cafe Bolero
09.1993 - 08.2013
Northeastern Illinois University Campus Recreation
2 years of business from business

Similar Profiles

CREATE PROFILE
Brankica Knezevic