Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brannon Barker

Brannon Barker

Anchorage,AK

Summary

Hands-on Parts Sales Manager monitoring performance indicators and researching sales trends to support sales and dispatch teams. Cultivated productive relationships, securing customer loyalty by generating repeat and new business. Mechanically inclined with good work ethic.

Overview

12
12
years of professional experience

Work History

Auto Parts Manager

AutoZone
Anchorage, AK
02.2024 - 11.2024
  • Managed daily operations of sales department, including supervision of staff members.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Resolved customer complaints regarding sales and service.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Monitored customer service standards and took appropriate action when necessary.
  • Maintained records of sales, returns, warranties and other transactions.
  • Reviewed purchasing orders for accuracy and completeness.
  • Researched potential vendors to identify cost-effective sources of supply.
  • Inspected parts received from vendors for quality assurance purposes.
  • Provided technical advice and assistance to customers regarding product selection.
  • Trained new employees in all aspects of the store's operations, policies and procedures.
  • Oversaw the daily activities of subordinate staff members including assigning tasks and monitoring progress.
  • Compiled reports summarizing sales data, inventory levels and customer feedback.
  • Responded promptly to customer inquiries regarding pricing, availability, product features and other related issues.
  • Conducted complimentary battery checks, testing and wiper installations.
  • Performed scheduled inventory audits per to verify accuracy and product availability.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Received, examined and reshelved returned parts.
  • Organized and maintained the parts warehouse for easy access and efficient workflow.
  • Utilized parts management software for inventory tracking and order processing.

Auto Parts Specialist

AutoZone
Anchorage, AK
03.2018 - 10.2020
  • Assisted customers with selecting and purchasing the appropriate auto parts for their vehicles.
  • Developed strong relationships with customers to ensure repeat business.
  • Maintained accurate inventory records of all products in stock.
  • Loaded and unloaded merchandise from delivery truck.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Communicated customer feedback to supervisor.
  • Delivered goods to customers in a timely manner while adhering to assigned routes and time schedules.
  • Utilized GPS navigation system to locate addresses quickly and efficiently.
  • Provided courteous service to customers by answering questions, locating parts, resolving complaints.
  • Accurately completed paperwork including delivery documents, bills of lading, invoices.
  • Ensured safe operation of company vehicles at all times by following established safety policies and procedures.
  • Checked load security prior to departing from warehouse facility and during route stops.
  • Responded promptly to emergency situations such as accidents or breakdowns on the road.
  • Stocked shelves with incoming inventory when not making deliveries.
  • Performed routine inspections of vehicle equipment such as tires, lights, brakes, gas and oil levels.
  • Assisted other drivers with loading and unloading packages when necessary.
  • Cleaned interior cab area upon returning from each trip; washed exterior of vehicle periodically as needed.
  • Monitored condition of cargo throughout route to ensure it remained secure and intact until delivered.
  • Resolved customer disputes in a professional manner while maintaining excellent customer service standards.
  • Collaborated with supervisors on any changes or concerns related to delivery schedules.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Logged deliveries and pickups and quickly loaded and unloaded deliveries.
  • Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
  • Assisted do-it-yourself customers between deliveries by reading codes from customer automobiles and installed wipers blades, batteries and light bulbs.
  • Strengthened customer relationships with prompt and professional service.

Material Handler

FedEx
Anchorage, AK
05.2017 - 12.2018
  • Communicated with dispatchers to receive instructions and determine destinations.
  • Maintained records of cargo, fuel consumption, hours of service, distance traveled, and inventory of supplies.
  • Inspected the vessel for safety issues prior to departure.
  • Received and distributed incoming materials to designated areas.
  • Inspected materials for any damages or defects upon receipt.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
  • Ensured compliance with safety regulations while operating material handling equipment.
  • Reported any malfunctions or damages of material handling equipment promptly.

Inventory Auditor

Walmart
Anchorage, AK
03.2013 - 12.2014
  • Conducted physical inventories of products and materials, ensuring accuracy and completeness of the count.
  • Verified inventory records against actual stock on hand, reconciling discrepancies in a timely manner.
  • Monitored inventory levels and generated reports to ensure sufficient supply of required items.

Host

Village Inn Pancake House
Anchorage, AK
03.2013 - 12.2014
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Processed payments from customers using a POS system.
  • Inspected dining areas for any damages or defects.

Education

High School Diploma -

West Highschool
Anchorage, AK
12-2013

Skills

  • Stock control
  • Parts ordering
  • Demand forecasting
  • Stock management
  • POS systems operations
  • Customer service
  • Invoice processing
  • Inventory management

Timeline

Auto Parts Manager

AutoZone
02.2024 - 11.2024

Auto Parts Specialist

AutoZone
03.2018 - 10.2020

Material Handler

FedEx
05.2017 - 12.2018

Inventory Auditor

Walmart
03.2013 - 12.2014

Host

Village Inn Pancake House
03.2013 - 12.2014

High School Diploma -

West Highschool

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Brannon Barker