Brannon Bensimon
Lowes Home Improvment
Derby,KS
1
Certification
11
years of professional experience
Highly motivated and organized surveillance professional with a proven track record in managing security protocols and operations. Exceptional communication and interpersonal skills facilitate effective collaboration in team-oriented and independent settings. Expertise in identifying and addressing potential security threats while ensuring compliance with industry standards drives operational excellence. Committed to continuous skill development and adept at adapting to dynamic security needs, fostering a culture of collaboration and proactive problem-solving.
Work History
Head Cashier/Plumbing Associate
1 Year- Supervised daily cash operations and managed a team of cashiers to ensure efficient transactions.
- Trained and mentored new cashiers on company policies and customer service best practices.
- Implemented process improvements, enhancing checkout efficiency and reducing wait times for customers.
- Conducted regular audits of cash drawers to maintain accuracy and accountability in financial transactions.
- Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction and loyalty.
- Managed scheduling for cashier staff to optimize coverage during peak hours and improve service delivery.
- Maintained compliance with safety regulations while overseeing cash handling procedures within the department.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Asset Protection Specialist
7 Months- Conducted regular audits to identify and mitigate theft risks.
- Implemented loss prevention strategies, enhancing store security measures.
- Trained staff on asset protection protocols and safety procedures.
- Collaborated with law enforcement to investigate suspicious activities.
- Managed surveillance systems, ensuring optimal functionality and coverage.
- Assisted in the recovery of stolen merchandise by coordinating efforts with other retail stores in the area, strengthening partnerships within the community.
- Reviewed security footage regularly as part of daily responsibilities to detect any suspicious activities requiring further investigation.
- Utilized data analysis tools to identify trends in theft activity, enabling proactive measures to be taken against potential threats.
- Maintained a professional demeanor when interacting with customers, employees, and law enforcement officials during investigations or incidents.
Surveillance Supervisor
3 Years 4 Months- Supervising a team in the department
- Utilizing Surveillance cameras to monitor the premises
- Writing Reports
- Computer Skills in Excel, Word and PowerPoint
- Typing Skills
- Radio traffic and monitoring the floor
- Interpersonal skills with Law Enforcement
Surveillance Agent
3 Years 6 Months- Utilizing Surveillance cameras to monitor the premises
- Writing Reports
- Computer Skills in Excel, Word and PowerPoint
- Typing Skills
- Radio traffic and monitoring the floor
- Interpersonal skills with Law Enforcement
Line Assembler
1 Year 11 Months- Engine Install
- Transmission build and install
- Line Assembly
- Quality and finishing crating
Education
High School Diploma
B.A. - Administration of Justice
Skills
Adobe Photoshop
Data Analysis
Presentation Skills
Research
Surveillance
Security
Writing Skills
Loss Prevention
Quality Assurance
Leadership
Management
Supervising Experience
Conflict Management
Delivery Driver Experience
English
Basic Math
Cash Handling
Organizational Skills
Customer service
Cash handling
Employee training
Customer service management
Loss prevention strategies
Certification
Non-CDL Class C
Timeline
Head Cashier/Plumbing Associate
Lowes Home Improvment
04.2025 - 04.2026Read More
Asset Protection Specialist
Home Depot
09.2024 - 04.2025Read More
Surveillance Supervisor
CrossWinds Casino
03.2021 - 07.2024Read More
Surveillance Agent
Kansas Star Casino
09.2017 - 03.2021Read More
Line Assembler
Excel Industries
07.2015 - 06.2017Read More
Butler County Community College
B.A. from Administration of Justice
Read More
Derby High School
High School Diploma
Read More