Brannon Gunnings
Westbury,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Driver / Lugger
Junk Luggers
05.2022 - 11.2022
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Minimized liability by consistently following road rules when driving.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Technician
Valvoline Instant Oil
01.2022 - 04.2022
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
Sales Associate
JD Sports
03.2021 - 12.2021
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Engaged with customers to effectively build rapport and lasting relationships.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Engaged with customers to build rapport and loyalty.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Forensic Psychology
Livingstone College
Salisbury, NCHigh School Diploma -
Westbury High School
Old Westbury, NY06.2016
Skills
- Confidentiality Understanding
- Verbal and Written Communication
- Teamwork and Collaboration
- Leadership
- Team Cooperation
- Conflict Resolution
- Cooperative Attitude
- Guest Services Assistance
- Independent Judgement
- Customer Satisfaction
Languages
Spanish
Limited Working
French
Limited Working
Timeline
Driver / Lugger
Junk Luggers
05.2022 - 11.2022
Technician
Valvoline Instant Oil
01.2022 - 04.2022
Sales Associate
JD Sports
03.2021 - 12.2021
No Degree - Forensic Psychology
Livingstone College
High School Diploma -
Westbury High School