BRANSON TONEY
League City,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Stocking 2 Manager
Walmart Supercenter
08.2021 - 08.2023
- Operating as manager on duty; prioritizing and delegating daily workloads; monitoring and communicating team staffing needs; ensuring area processes are executed effectively; setting clear expectations; communicating goals; maintaining open dialogue with team associates; providing consistent follow up to verify workload completion; ensuring compliance with company policies and procedures; and participating in hiring, promotion, coaching, training, and evaluation of associates
- Maintains area merchandise presentation and inventory accuracy by leading and guiding teams in receiving, stocking, and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; zoning sales area; signing and pricing merchandise appropriately; binning and picking merchandise; preparing, handling, packaging, labeling, and storing food to meet safety and compliance guidelines; operating and sanitizing food-related equipment; completing bin audits; working inventory exceptions; correcting shelf capacities; securing fragile and high-shrink merchandise; following proper procedures for handling and disposing of hazardous materials; and following opening and closing procedures in area of responsibility.
Realtor
Coldwell Banker Realty
02.2021 - 12.2021
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Lead Sales Specialist/Appliances & Plumbing
Lowe's
05.2019 - 12.2020
- Responsible for customers' experience with Lowe's
- Plays a critical role in helping our customers selectthe right products, ensuring quotes are accurate, verifying correct price labels, and confirming that allcustomer needs are met
- In addition, delivers excellent customer service by listening to customers, usingexpertise to help customers, and loading merchandise for customers
- Must always remain vigilant andreport any safety or security concerns around the entrance of the store.
Head Cashier
Lowe's
05.2018 - 05.2019
- Manages all checkout functions by processing sales transactions and refunds, monitoring cash draweramounts, and maintaining checkout area
- Also oversees coverage of registers and store supply usage,performs opening and closing procedures, and provides excellent customer service by assistingcustomers and addressing issues.
Cash Office Clerk
Lowe's
08.2017 - 05.2018
- Responsible for handling cash throughout the store
- Counting, Depositing, Preparing, and Ordering
- Money for the store
- Making sure all registrars are balanced and correct
- Invegations if registries are not.
Customer Service Associate/Cashier
Lowe's
02.2017 - 08.2017
- Responsible for responding to customer inquiries, providing support throughout their shopping experienceincluding promoting customer loyalty plans and/or extended protection/replacement plans, processingsales and returns using a cash register, and addressing customer complaints.
Education
Some College (No Degree) - Business Administration
Langston University
Langston, OKHigh School Diploma - Business Administration
Friendswood High School
Friendswood, Texas2015
Skills
- Customer service-oriented
- Excellent communication skills
- Reliable and punctual
- Competitive
- Self-motivated
- Strong knowledge of computers
- Adaptable learner
- Leadership abilities
- Excellent research skills
- Professional and mature
- Dedicated team player
Accomplishments
- Supervised team of 20 or more staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Certification
- Texas Real Estate License
- CNP - Certified Notary Public
Timeline
Stocking 2 Manager
Walmart Supercenter
08.2021 - 08.2023
Realtor
Coldwell Banker Realty
02.2021 - 12.2021
Lead Sales Specialist/Appliances & Plumbing
Lowe's
05.2019 - 12.2020
Head Cashier
Lowe's
05.2018 - 05.2019
Cash Office Clerk
Lowe's
08.2017 - 05.2018
Customer Service Associate/Cashier
Lowe's
02.2017 - 08.2017
Some College (No Degree) - Business Administration
Langston University
High School Diploma - Business Administration
Friendswood High School
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