Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Brant Bailey

North Little Rock,AR

Summary


Professional managerial candidate with deep understanding of operational excellence and team leadership with a passion for Food and Beverage. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Residence Inn by Marriott LR Downtown
03.2024 - Current
  • Responsible for all property performance including Revenues, Expenses, Sales Mix, Guest Service and Employee Satisfaction, Training, Brand Standards, Sale of Property, Transition of Property to new Ownership and Management.
  • Property information: 107 Room, Meeting Space 702 SF, Opened 2013, Un-renovated.
  • Lead team development, implementing training programs that enhanced staff performance and service delivery.
  • Responsible for adherence to Marriott Brand Standards, Health Department Inspections, as well as all local, state, and federal compliance.
  • Weekly Forecasting of Revenue and Expenses submitted to RVPO for review.
  • STR Performance: Drove intentional efforts to increase RevPar, working closely with Revenue Manager to ensure property maximizes revenue opportunities.
  • Managed revenue strategies, optimizing occupancy rates through effective pricing and marketing initiatives.
  • Added Labor Accounts to ensure Hotel Effectiveness results were actionable to reduce wasteful labor and protect profit margins.
  • Prepared property for sale: Property Condition-deferred maintenance, AP/AR clean up aligning Fosse and M3 Accounting Core, drove initiatives to bring property to compliance with Marriott Standards, communicating closely with Regional Vice President of Operations and Ownership Group.
  • Showed property to prospective buyers and answered any questions or concerns that arose.
  • Facilitated sale of Property and transitioned all accounts, access, communicated with Vendors and Marriott.
  • Post Sale of Property: Assumed all Sales, Chief Engineer, and AGM responsibilities in addition to existing role.
  • Total Room Revenue 2024- $3.7 Million
  • YOY improvements to GSS Waive 1 2025: ITR +15.7, Elite Appreciation +12.0, Cleanliness +6.8, Staff Service +11.8, Maintenance & Upkeep +13.3, F&B +7.1

Director of Operations

DoubleTree by Hilton
02.2022 - 03.2024
  • Oversee all aspects of Security, Restaurant, Banquets, Culinary, Front Office, and Housekeeping Departments for 288-Room Property with combined 45,700 square feet of meeting space.
  • Lead team of 6 department managers and 100+ staff members, providing training and guidance to ensure motivated and high-performing workforce.
  • Contribute to the overall success of the hotel as follows: $12.3 million total revenue in 2022 $8 million in Rooms, $4 million in F&B. 2023 over $13 million in total revenues, $8.8 million in Rooms, $4.2 million in F&B.
  • Responsible for adherence to Hilton Brand Standards, QA Inspections, Health Department Inspections, and Ecolab Inspections.
  • Ensure all Operational Departments’ revenue, labor, and expenses are within budget to maintain a successful operation throughout the property by implementing use of Checkbooks, reviewing ProfitSword regularly, and working closely with the Director of Finance and General Manager.
  • Maintain strong rapport with Corporate and Ownership by consistently providing valuable insights and updates during conference calls, contributing to a cohesive and productive working relationship.
  • Work closely with Sales, Engineering, Accounting, and Human Resources to offer input and provide assistance when required.
  • Work closely with the Director of Sales to review STAR reports and identify opportunities in the market around Corporate Accounts, LNRs, Group and Transient business.
  • On-site liaison for all IT matters.
  • Interim GM from April 2023 through June 2023.
  • Tasked with Corporate Housekeeping SOP revisions after completion of the Corporate Talent Program.
  • Provide task force coverage to other properties in the portfolio when necessary and available.

Director of Banquets

DoubleTree by Hilton
05.2019 - 03.2020
  • Oversaw all operational aspects of conferences, meetings, events, galas and shows for DoubleTree event space, Robinson event space, and Robinson Theatre Beverage Outlets.
  • Rebuilt Banquet Team and Operations post COVID.
  • Ensured all Banquet Department revenue, labor, and expenses were within budget to maintain a successful department.
  • Maintained a mutually beneficial relationship with all vendors, clients, and employees.
  • Assisted in other F&B Outlets as needed- breakfast, restaurant, lounge and in-room dining.
  • Managed a combined 45,700 square feet of meeting space.
  • 2019/2021 Manager of the Quarter-Q4
  • Successfully transitioned the new Director of Banquets when promoted.

Banquet Manager

Embassy Suites by Hilton
07.2018 - 05.2019
  • Oversaw all operational aspects of conferences, meetings, events, and galas.
  • Oversaw all F&B operations; banquets, restaurant, in-room dining, & breakfast.
  • Managed 24,000 square feet of meeting space.
  • Reduced labor and expenses by 7.8% and increased Meeting Planner

Food and Beverage/Banquet Manager

Country Club of Little Rock
12.2014 - 07.2018
  • Oversaw all F&B operations including a fine dining restaurant, casual restaurant, poolside café, and all banquets and events. As well as managing all poolside operations.

Skills

  • POS System Management
  • Delphi (SalesForce)
  • OnQ- FD, Housekeeping, R&I, GRO
  • ProfitSword
  • Hotel Effectiveness
  • Strategic Planning
  • Strong Technology Background
  • F&B Passion
  • Budgeting and Financial Management
  • Client Satisfaction Improvement
  • Recruitment, Staff Training, and Development
  • Payroll Systems: ADP, Paylocity, ISolved, DayForce
  • M3 Accounting Core
  • OneYield
  • Agency 360
  • Leadership and team building

Certification

  • WSET Wine and Spirits Education Trust Level 1 Certification
  • Tips Certified/ServSafe Manager/Proctor Certified
  • CPR/AED Certified
  • Hospitality & Tourism Management Certification from Florida Atlantic University 2020
  • Certified Hospitality Department Trainer from American Hotel and Lodging Educational Institute 2019
  • Certificate of Proficiency in Resort Management University of Arkansas Pulaski Technical College
  • Technical Certificate in Resort Management University of Arkansas Pulaski Technical College

Timeline

General Manager

Residence Inn by Marriott LR Downtown
03.2024 - Current

Director of Operations

DoubleTree by Hilton
02.2022 - 03.2024

Director of Banquets

DoubleTree by Hilton
05.2019 - 03.2020

Banquet Manager

Embassy Suites by Hilton
07.2018 - 05.2019

Food and Beverage/Banquet Manager

Country Club of Little Rock
12.2014 - 07.2018

Similar Profiles

CREATE PROFILE