Brant Franklin

Deli Clerk

Kroger

Dallas, GA

10.2023 - Current

Greeted customers in a friendly and professional manner.
Maintained cleanliness of the deli area and equipment.
Prepared all food orders according to customer specifications.
Stocked shelves with fresh items daily.
Rotated product on shelves to ensure freshness.
Adhered to health and safety standards while preparing food.
Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Assisted customers with selecting products from the deli case or menu board.
Operated cash register accurately and efficiently for customer transactions.
Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Provided accurate pricing information when requested by customers.
Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Followed company recipes for preparing foods such as soups, salads, sandwiches.
Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Offered suggestions for additional items that would complement customer's order selections.
Inspected labels on deli products to verify accuracy of pricing.
Maintained records such as inventory levels or sales figures.
Resolved customer complaints in a timely manner while maintaining a polite demeanor.
Participated in weekly team meetings to discuss performance goals or operational issues.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Sliced meats and cheeses and weighed deli items for customers.
Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Responded to customer questions regarding product availability.
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Organized ingredients and restocked supplies to prepare for busy periods.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Provided customers with fresh product and correct portion size to minimize shrink.
Informed customers of deli specials to increase profits.
Documented and entered special orders for event catering and party trays.
Followed recipes and customer requests to prepare meals.
Checked signage and pricing to verify accurate displays on counters and in cases.
Offered samples to promote and upsell specials.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Maintained safe food handling practices to prevent germ spread.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Scrubbed and polished counters to remove debris and food.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Assembled and served meals according to specific guest requirements.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Oversaw inventory in buffet and reported replacement needs to kitchen management.
Directed patrons to restrooms and other amenities within facility.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Summary

Overview

Work History

Deli Clerk

Server

Education

High School Diploma -

Skills

Affiliations

Languages

Accomplishments

Timeline

Deli Clerk

Server

High School Diploma -

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