Accomplished Lead Video Technician and Installer at Acquire Video CCTV, adept in network configuration and demonstrating exceptional client communication. Streamlined operations, enhancing customer satisfaction through innovative solutions and effective problem-solving. Expert in AV issue resolution and committed to delivering high-quality service, reflecting a strong work ethic and sound decision-making skills.
Has over 30 years of sales experience.
Focused professional actively pursuing an Audiovisual Technician role to apply many years of experience. Bringing excellent organizational skills and the desire to grow in the commercial AV industry.
Overview
32
32
years of professional experience
Work History
Lead Video Technician and Installer
Acquire Video CCTV
Yukon, OK
10.2014 - 10.2024
Integrated professional audio/video systems and provided technical assistance to resolve issues.
Followed specifications to pull and terminate cables.
Reviewed and analyzed blueprints and diagrams to identify project specifications.
Installed and tested projects.
Performed troubleshooting to diagnose and resolve system issues.
Configured network settings for local area networks and wide area networks.
Tested installed hardware and software to ensure proper functioning.
Provided training sessions for end-users on how to use newly installed applications.
Removed systems and fixtures to prepare for replacements.
Executed detailed site assessments to determine optimal installation methods and materials needed.
Followed blueprints, diagrams, and installation instructions accurately to complete tasks efficiently.
Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
Assembled and mounted electronic equipment following technical guidelines and safety standards.
Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Participated in trade shows, conferences, and other marketing events.
Electric Meter Technician
Sooner Meter
Duncan , OK
10.2012 - 10.2014
Performed installation, maintenance, and repairs of electric meters in residential and commercial locations.
Analyzed data from electric meters to verify accuracy and identify potential problems or irregularities.
Conducted tests on electrical equipment such as transformers, circuit breakers, relays, switches and other components related to the meter systems.
Tested voltage levels throughout the system using a variety of instruments such as ammeters, voltmeters.
Followed established safety protocols while working with hazardous materials such as high voltage electricity sources.
Checked meters for issues and reported findings to customers and supervisors daily.
Examined meters for inaccuracies based past information and kept detailed track of information.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Manager
Duncan Candy & Tobacco Company
Duncan, OK
06.1992 - 02.2012
Developed and implemented strategies to increase customer satisfaction and loyalty.
Established processes to ensure efficient workflow throughout the organization.
Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Monitored staff performance and addressed issues.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Managed inventory levels to meet demand without overstocking, reducing waste.
Delegated work to staff, setting priorities and goals.
Assigned work and monitored performance of project personnel.
Established relationships with key clients, while maintaining existing customer base.
Resolved customer complaints regarding sales and service.
Directed and coordinated products, services and sales activities.
Education
High School Diploma -
Comanche High School
Comanche, OK
05-1986
Some College (No Degree) - Business
University of Oklahoma
Norman, OK
Some College (No Degree) -
Central State University
Edmond, OK
Skills
Camera operation
Sound decision-making skills
Vehicle Maintenance
Remote Support
Streaming services
Excellent work ethic
Client Communication
Network configuration
AV issue resolution
Microphone placement
Equipment testing
Tool management
Cable organization
Low-voltage cabling
Timeline
Lead Video Technician and Installer
Acquire Video CCTV
10.2014 - 10.2024
Electric Meter Technician
Sooner Meter
10.2012 - 10.2014
Manager
Duncan Candy & Tobacco Company
06.1992 - 02.2012
High School Diploma -
Comanche High School
Some College (No Degree) - Business
University of Oklahoma
Some College (No Degree) -
Central State University
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