Summary
Overview
Work History
Education
Skills
Timeline
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Branyah Martin

Wickliffe

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.Committed job seeker with a history of meeting company needs with consistent and organized practices.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Process Assistant

Amazon
11.2019 - 02.2025
  • Employed statistical analysis to pinpoint production process gaps and collaborated with management to implement technological and practical improvements.
  • Developed process upgrades to improve production rates and reduce costs.
  • Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
  • Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
  • Utilized Six Sigma and Lean charts to analyze production operations.
  • Supported special projects upon request from department manager.
  • Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.

Assistant Manager

Panera Bread
09.2017 - 11.2019
  • Delegated daily tasks to team members to optimize group productivity.
  • Completed inventory audits to identify losses and project demand.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Education

High School Diploma -

Horizon Science Acad Cleveland
Cleveland, OH
05.2018

Skills

  • Experience in Leadership
  • Quantitative Skills
  • People Skills
  • Friendly, Positive Attitude
  • Organizational Skills
  • Customer Service
  • Problem Resolution
  • Planning & Organizing
  • Team Building
  • Flexible Schedule
  • Conflict Resolution
  • Critical Thinking
  • Good Work Ethic
  • Training & Development
  • Reliable & Trustworthy
  • Relationship Building
  • Team Management

Timeline

Process Assistant

Amazon
11.2019 - 02.2025

Assistant Manager

Panera Bread
09.2017 - 11.2019

High School Diploma -

Horizon Science Acad Cleveland

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Branyah Martin