BRANDI RATHJEN
Spanaway,WA
Summary
Looking for a challenging and progressively responsible position where I am able to expand skills for an established and growing company.
Overview
26
26
years of professional experience
Work History
BENEFITS ANALYST & TECHNOLOGY LEAD
ACRISURE, LLC (PREVIOUSLY GHB INSURANCE)
05.2022 - Current
- Continued responsibilities of Employee Benefits Analyst / tested & vetted presentation programs / assist in development for presentation programs to work within Washington state’s unique needs / assist in training new employees / train employees on new systems & applications / update company website
EMPLOYEE BENEFITS ANALYST
ACRISURE, LLC (PREVIOUSLY GHB INSURANCE)
05.2013 - 05.2022
- Work with insurance carriers & providers to meet client service & budget needs / evaluate existing benefit packages and recommend improvements / create presentations for employers outlining best options with pricing breakdown / create employee benefit guides outlining all benefits provided by their employer
CLIENT SERVICE MANGER
ACRISURE, LLC (PREVIOUSLY GHB INSURANCE)
12.2011 - 05.2013
- Support multiple agents / manage multiple accounts ensuring understanding of all benefits provided by their employer / assist with processing claims / assist with completing all paperwork for enrollments, changes & terminations
SALES MANAGER
HILTON HOTEL BELLEVUE
01.2009 - 11.2011
- Prospect for new business / office visits / establish & maintain client relationships / create & execute contracts / maximize revenue streams / attend local networking functions / record keeping / individual & team month end reports / help compile Marketing Plan / continue responsibilities of Convention Services Manager as needed
CONVENTION SERVICES MANAGER
HILTON HOTEL BELLEVUE
01.2008 - 01.2009
- Continued responsibilities of Convention Services Coordinator / weekend manager on duty shifts
CONVENTION SERVICES COORDINATOR
HILTON HOTEL BELLEVUE
12.2006 - 01.2008
- Site tours / turnover review / group correspondence before & after event / create menus / schedule meeting space needs / create & monitor reservations / create banquet event orders / create group resumes / pick-up reports / audio visual orders / order VIP amenities / run pre & post conference meetings / ensure proper room sets / monitor room blocks / schedule transportation / ensure group’s success while in-house / receive & ship group’s supplies / billing / issue Hhonors points / issue commissions & rebates / assist in other departments / order office supplies
ADMINISTRATIVE ASSISTANT
HILTON HOTEL BELLEVUE
Bellevue, WA
05.2006 - 12.2006
- Support multiple Managers / create catering contracts / create signs / send & respond to e-mails / create Readerboards / deposit checks / type letters / order supplies / maintain business center / call in service requests / track & create gift certificates / create reservations / answer guest questions / send, open & distribute mail / answer multi-line phones
MANAGER
ACADEMY SPORTS + OUTDOORS
09.2003 - 04.2006
- Responsible for all departments (50+ employees) / daily & weekly business report / hiring & firing / employee documentation / reviews / orientation / open & close store / balance safe & tills / audit paperwork & cashiers / payroll / material requisitions / inventory (all aspects) / firearm paperwork / loss prevention / file audits / accept & send trucks
CASHIER SUPERVISOR
ACADEMY SPORTS + OUTDOORS
10.2002 - 09.2003
- General Cashier duties plus supervise 15+ employees
SHIPPING AND RECEIVING
ACADEMY SPORTS + OUTDOORS
04.2002 - 10.2002
- General shipping & receiving duties
CUSTOMER SERVICE MANAGER
ALBERTSONS
05.1999 - 04.2002
- Responsible for 30+ employees / scheduling of breaks, lunches and making sure job responsibilities were carried out during their shifts / handle till shortages & overages / budget control / handle customer questions & comments / run cash register / open & close store / unload & load delivery trucks / stock shelves
CASHIER SUPERVISOR
ALBERTSONS
11.1998 - 05.1999
- General Cashier duties plus supervising of 30+ employees
CASHIER
ALBERTSONS
05.1998 - 11.1998
- General cashier duties
Education
Certification - Computer Programming
COMPUTER LEARNING CENTER
Garland, TX09.1998
Diploma -
ALLEN HIGH SCHOOL
Allen, Texas06.1997
Skills
- Results-oriented with professional attitude emphasizing dedication, reliability and hard work
- Self motivator and fast worker
- Known as innovative, people oriented, enthusiastic, and problem solver
- Excel in self-supervision, self- improvement, and multitasking
- Proven ability to communicate effectively with a broad range of people under a variety of circumstances
- Strong organizational and time management skills stressing thoroughness and attention to detail
- Computer Skills – Windows 2007 and earlier versions / Word / Excel / Powerpoint / Outlook / Access / Delphi / Medisoft / Various e-mail applications / BenefitPoint / Employee Navigator / Suvaun / WiredEnroll / Various programming languages
- Miscellaneous Skills – Data Entry / Typing 70 WPM / Dictaphone / Excellent Ten Key By Touch / Business Phones / Cash Register
Timeline
BENEFITS ANALYST & TECHNOLOGY LEAD
ACRISURE, LLC (PREVIOUSLY GHB INSURANCE)
05.2022 - Current
EMPLOYEE BENEFITS ANALYST
ACRISURE, LLC (PREVIOUSLY GHB INSURANCE)
05.2013 - 05.2022
CLIENT SERVICE MANGER
ACRISURE, LLC (PREVIOUSLY GHB INSURANCE)
12.2011 - 05.2013
SALES MANAGER
HILTON HOTEL BELLEVUE
01.2009 - 11.2011
CONVENTION SERVICES MANAGER
HILTON HOTEL BELLEVUE
01.2008 - 01.2009
CONVENTION SERVICES COORDINATOR
HILTON HOTEL BELLEVUE
12.2006 - 01.2008
ADMINISTRATIVE ASSISTANT
HILTON HOTEL BELLEVUE
05.2006 - 12.2006
MANAGER
ACADEMY SPORTS + OUTDOORS
09.2003 - 04.2006
CASHIER SUPERVISOR
ACADEMY SPORTS + OUTDOORS
10.2002 - 09.2003
SHIPPING AND RECEIVING
ACADEMY SPORTS + OUTDOORS
04.2002 - 10.2002
CUSTOMER SERVICE MANAGER
ALBERTSONS
05.1999 - 04.2002
CASHIER SUPERVISOR
ALBERTSONS
11.1998 - 05.1999
CASHIER
ALBERTSONS
05.1998 - 11.1998
Certification - Computer Programming
COMPUTER LEARNING CENTER
Diploma -
ALLEN HIGH SCHOOL
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