Tameron Brathwaite
Rosedale,NY
Summary
Experienced Office Manager, Executive & Administrative Professional. Experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Ambitious, friendly & highly organized with over 10 years of experience. Personable, & experienced with conflict resolution and sensitive to others' needs.
Overview
19
19
years of professional experience
Work History
Front Desk Coordinator/ Paralegal
Martin L. Ginsberg P .C., Litigation Law
New York, NY
12.2014 - 09.2020
- Managed files assigned, filed court documents with appropriate courts
- Scheduled court appointments
- Daily phone communication with clients, messages, and transfers totaling over 50 client and vendor calls per day
- Liaised between attorneys and clients court record database and ensured confidentiality was maintained
- Reviewed records for completeness, accuracy, and compliance
- Created written email correspondence with outside vendors
- Performed data entry of various client information into main database systems
- Assisted with drafting legal documents, correspondence and pleadings
- Conducted client interviews and maintain general contact with client
- Conducted legal research
Office Manager/Admin Assistant
Gotham Properties Group
Brooklyn, NY
06.2014 - 03.2015
- Created staff schedule with Supervisors delegate personnel tasks daily
- Managed over 40 Real Estate Marketing Agents & Telemarketing agents Productivity
- Maintained payroll system
- Meet & greet visitors, vendors, escorting them to appropriate persons
- Daily communication with Senior Management, Supervisors, Agents, Vendors
- Consulted regarding residential home transactions, site construction, research follow-ups
- Coordinated all in-house sales trainings, assemble marketing folders, order business cards
- Managed contact database, compiled, researched phone leads & in-field lists for Agents
- Managed company online real estate database, develop excel spreadsheet tracking systems
- Planned company holidays & team appreciation events
- Scheduled client appointments, researched, maintained monthly calendar for Senior Management & Agents
Cosmetic Beauty Consultant
Vessie Goldsmith Cosmetics
New York, NY
07.2012 - 01.2015
- Developed direct selling accounts
- Organized neighborhood promotional sales booths
- Implemented at home-based selling network
- Performed onsite product demonstrations
- Organized weekly sales meetings & calls with over 100 clients
- Created individual sales reports
- Delivered services to customer locations within specific timeframes
- Monitored company inventory to keep stock levels and databases updated
- Conducted research, gathered information from multiple sources and presented results
- Created plans and communicated deadlines to complete projects on time
Office Manager/Admin Assistant
Buchman Law Firm, LLP, Food & Beverage Law
New York, NY
05.2008 - 08.2013
- Ordered & maintained inventory of office supplies
- Greeted clients upon arrival prepared conference room for attorney appointments
- Managed client contact database, updated mass mailings
- Coordinated attorney schedule with client meetings
- Managed multi-phone line system, routing calls, taking messages
- Coordinated appointments with outside vendors with 10% increased efficient
- Assisted attorneys with research, court filings, and legal related documents
Office Coordinator /Receptionist
Veterinary Emergency Referral Group
Brooklyn, NY
11.2006 - 05.2008
- Coordinated out- patient appointments and referrals
- Created client billing estimates and final invoices
- Prepared examination room for doctors
- Managed multi-phone line system
- Performed clerical duties, filing, faxing, copying
- Coordinated over 20 animal emergencies per day
- Participated in team-building activities to enhance working relationships
- Prepared variety of different written communications, reports and documents
- Offered friendly and efficient service to customers, handled challenging situations with ease
Office Coordinator/Receptionist
Saint Vincent’s Medical Hospital
New York, NY
03.2003 - 03.2006
- Established direct communication with doctors & nurses on data entry of patient information
- Scheduled patient appointments
- Coordinated outside referrals, and follow-ups
- Routed calls via multi-phone line system with approximately 100 calls per day
- Performed clerical duties, filing, faxing, copying
- Proved successful working within tight deadlines and fast-paced atmosphere
- Actively listened to patients' requests, confirming full understanding before addressing concerns
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Worked flexible hours across night, weekend and holiday shifts
Education
Diploma - Information Technology (IT)
Monroe College
Bronx, NY2012
Medical Assistant - Medical Assisting
Drake Business School
Queens, NY2003
Skills
- TECHNICAL:
- Software (Microsoft Office Professional, Word, Excel, Power Point, etc)
- Software, typing 70WPM, Data Entry (212)
- Administrative & Executive Support
- Customer Service-Oriented
- Positive Attitude and Energetic
- Office Supply Management
- Billing and Invoicing
- Microsoft Office Suite
- Scheduling and Calendar Management
- Delivery Coordination
- Clear oral/written communication
- Slack, Hubspot, Zoom, Skype
Timeline
Front Desk Coordinator/ Paralegal
Martin L. Ginsberg P .C., Litigation Law
12.2014 - 09.2020
Office Manager/Admin Assistant
Gotham Properties Group
06.2014 - 03.2015
Cosmetic Beauty Consultant
Vessie Goldsmith Cosmetics
07.2012 - 01.2015
Office Manager/Admin Assistant
Buchman Law Firm, LLP, Food & Beverage Law
05.2008 - 08.2013
Office Coordinator /Receptionist
Veterinary Emergency Referral Group
11.2006 - 05.2008
Office Coordinator/Receptionist
Saint Vincent’s Medical Hospital
03.2003 - 03.2006
Diploma - Information Technology (IT)
Monroe College
Medical Assistant - Medical Assisting
Drake Business School
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