Braulio Cruz
Dallas,TX
Summary
Proven leader with a track record of enhancing operational efficiency at Chick-fil-A by implementing quality control measures and fostering a culture of continuous improvement. Skilled in multitasking and problem-solving, successfully managed budgets and optimized inventory, achieving significant reductions in stockouts. Excel in staff training and Microsoft Office, demonstrating flexibility and a keen attention to detail.
Overview
8
8
years of professional experience
Work History
Receiving/ Put Away Clerk
Talley
07.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into the computer pre lude system with attention to detail.
- Managed incoming calls professionally, and taking detailed messages when necessary.
Manager of Operations
Chick-fil-A
07.2016 - 02.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
- Improved inventory accuracy with implementation of new tracking system, minimizing losses and write-offs.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Education
Business Management
Mountain View College
Dallas, TXSkills
- Quality Control
- Multitasking
- Attention to Detail
- Time Management
- Problem-Solving
- Flexible and Adaptable
- Microsoft Office
- Staff Training
- Information Processing
- Basic Bookkeeping
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receiving/ Put Away Clerk
Talley
07.2023 - Current
Manager of Operations
Chick-fil-A
07.2016 - 02.2023
Business Management
Mountain View College
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