Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Braulio Delacruz

Brick,NJ

Summary

Dynamic Retail and Commercial Auditor at Survey.com with expertise in process evaluations and risk mitigation strategies. Proven track record in enhancing operational efficiency and driving cost savings. Skilled in relationship management and adept at analyzing documents and product placement integration to identify improvement opportunities, ensuring compliance and superior service delivery.

Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Successful track record of fully evaluating information, structures and procedures and initiating corrective actions. Advanced skills in Retail and Hospitality sector.

Overview

8
8
years of professional experience

Work History

Retail and Commercial Auditor

Survey.com
01.2023 - Current
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Coordinated, managed and implemented auditing projects and prepared for evaluation.
  • Planned and executed follow-up audits at appropriate intervals.
  • Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.

Liaison and Area Manager

Hackensack Meridian Health System
09.2017 - 10.2023
  • Successfully communicated with entities inside and outside of business.
  • Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
  • Solved conflicts and addressed issues that occurred between other entities and business.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Recruiting
  • Relationship Management
  • Patient Advocacy
  • Inventory Management
  • Phone Ettiquette
  • Devised and implemented processes and procedures to streamline operations.
  • Communicated with family, pharmacies, hospice care, discharge planners, and other professionals to complete seamless transitions.
  • Helped clients set appointments, discussed plans and followed up to check on concerns.
  • Reviewed patient assessments, charts and medical opinions to determine best courses of action.

Education

Associate of Science - Atmospheric Sciences And Meteorology

Rutgers University
New Brunswick, NJ

No Degree - Microsoft Specialist And Medical

Bar PC
Point Pleasant, NJ
05-2024

Skills

  • Balance sheets
  • Financial records review
  • Process evaluations
  • Risk mitigation strategies
  • Multitasking and organization
  • Cost savings options
  • Analysis skills
  • Inventory Control
  • Documentation Review
  • Relationship Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Enjoy biking and walking for overall physical and mental well-being
  • Food Tourism
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Retail and Commercial Auditor

Survey.com
01.2023 - Current

Liaison and Area Manager

Hackensack Meridian Health System
09.2017 - 10.2023

Associate of Science - Atmospheric Sciences And Meteorology

Rutgers University

No Degree - Microsoft Specialist And Medical

Bar PC

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Braulio Delacruz