Braulio Martinez
Tempe,AZ
Summary
2+ years of successful customer service experience, motivated and adaptable professional with strong teamwork and communication skills. Proven ability to manage time effectively, solve problems efficiently Experienced in delivering excellent customer service and engaging with diverse clients using bilingual communication. Eager to meet new challenges and quickly assimilate new concepts in dynamic environments.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
JD Sports
Tempe, Arizona
02.2025 - Current
- Create an amazing shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
- Meet store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
- Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
Customer Service Sales Representative/Athlete Sales Associate
Nike Clearance Store
Tempe, AZ
08.2023 - 02.2025
- Making customers feel welcome, that you care about their fitness wants and needs, and exceed their expectations at every step of their journey.
- Completed day-to-day duties accurately and efficiently.
- Bringing your positive attitude and passion to your teammates and customers every day.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier/Car Hopper
Sonic
Avondale, AZ
09.2022 - 07.2023
- Operated cash register efficiently and accurately, and processed payments by cash, credit card, gift card, or automatic debit.
- Provided support and guidance to colleagues to maintain a clean work environment.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Tempe High School
Tempe, AZ05-2023
Skills
- Teamwork
- Time management
- Problem-solving abilities
- Customer service skills
- Communication skills
- Decision-making skills
- Bilingual skills
- Eager to meet challenges, and quickly assimilate new concepts
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Customer Service Representative
JD Sports
02.2025 - Current
Customer Service Sales Representative/Athlete Sales Associate
Nike Clearance Store
08.2023 - 02.2025
Cashier/Car Hopper
Sonic
09.2022 - 07.2023
High School Diploma -
Tempe High School
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