Braunda Mays

Work History

Thrift D Lux

LAS VEGAS, Nevada

Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Supervised guests at front counter, answering questions regarding products.
Coached sales associates on product knowledge by using wide variety of training tools.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.

Mckaye Fundraising

Chicago, IL

01.1997 - 11.2005

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.

Donoghue Child Parent Center

Chicago , Illinois

09.1988 - 06.1994

Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
Provided one-on-one and group-based learning support to maintain student progress and development.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
Supported teacher in instructing core subjects, delivering supplementary lessons and coordinating materials.
Delivered group teaching in classroom setting and implemented individual student support.