Shift Leader
Dairy Queen Grill & Chill
- Implemented procedural updates as needed based on company policy changes or industry developments.
- Maintained database systems to track and analyze operational data.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Educated staff on organizational mission and goals to help employees achieve success.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Resolved conflicts between employees to maintain positive and productive work environments.