Dependable customer service professional with a strong background in patient service and eClinicalWorks. Proven ability to manage inquiries and resolve issues effectively, ensuring high satisfaction levels.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Full-Time Receptionist
Utah Valley Pediatrics
Orem
04.2025 - Current
Works After Hours 12+ hours each week and understands providers preferences
Works 18 hours weekly at Timpanogos.
Trained receptionist in all Cherry tree, Timpanogos, and Vineyard
Customer Service Technician
Bucket Wonders
Provo
10.2021 - 12.2023
Handled ongoing calls on orders and shipments
Resolved issued quickly
Managed Customer inquiries
Backroom Supervisor
Shubunys
Provo
07.2020 - 04.2021
Operated in a high-demanding Environment
Worked with a high load of customers helping them find their desired Items.
Supervised staff and integrated leadership principles
Education
BBA - Healthcare Administration
Utah Valley University
Orem, UT
12-2026
Skills
Patient service
eClinicalWorks
Knowledge of providers preferences
Patient scheduling
At home desktop with high Internet speeds
Dependable with 5 days a week availability
Certification
Microsoft Excel Certified 2025
Accomplishments
Two year mission for the Church of Jesus Christ of Latter-Day Saints 2023-2025