Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Braxton D. O'Neal

Winston-Salem,NC

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Band Manager

Self-employeed
Winston-Salem, NC
01.2019 - Current
  • Created music events for special occasions, such as weddings, parties, and church services.
  • Specialized in a variety of music - jazz, gospel, R&B, etc.
  • Collaborated with diverse network of advertising agencies and production companies to provide custom music and sound design elements for many projects
  • Supervised sound technicians during sound checks at live shows in order to get optimal audio quality.
  • Maintained an up-to-date list of contacts including booking agents, media outlets, venues, labels .
  • Provided guidance on song selection for setlists for each show or tour date.
  • Scheduled rehearsals and production meetings among members of the band in preparation for upcoming performances or recordings.
  • Compiled reports regarding ticket sales, merchandise sales from various tour stops or festivals attended by the band.
  • Researched new markets and venues that may be suitable for future tours or one off shows.
  • Reviewed tour expenses after each event was completed in order to identify areas where costs could be reduced going forward.
  • Facilitated strategic business plan implementation and revenue generation goals by increasing and maintaining audience attendance rates.
  • Met with composers to discuss interpretations of work.
  • Used computers and synthesizers to compose, orchestrate and arrange music.
  • Prepared invoices, reports, memos, letters, financial statements, and other documents to maintain organized filing system.
  • Developed and maintained client relationships to ensure positive outcomes for band performances.
  • Ensured the safety of all band members, crew, and equipment during travel and performance events.
  • Recruited and managed additional personnel as needed for live shows.
  • Coordinated with vendors to secure necessary supplies, equipment, transportation, and accommodations for tour dates.
  • Negotiated contracts with venues and promoters to maximize revenue potential.
  • Organized promotional campaigns to increase awareness of band's music releases.
  • Monitored social media accounts associated with the band in order to engage fans more effectively.
  • Managed budgets to ensure financial stability of the band's projects.
  • Created press kits containing biographies, photos, videos, interviews and other materials related to the band's activities.

Music Teacher

Impact University
Clemmons, NC
08.2021 - 05.2023
  • Created teaching material to communicate drumming basics and music theory.
  • One-on-one, hands-on tutoring - I assisted students in the technique of drumming.
  • Public speaking.
  • Created tests and quizzes to ensure students were understanding the material.
  • Created individual lesson plans for each student based on their skill level and interests in music.
  • Organized and conducted weekly group classes to teach basic music theory and performance skills.
  • Assigned pieces of music for students to practice at home, monitored progress, and provided feedback.
  • Performed regular assessments of student development to measure progress and adjust instruction accordingly.
  • Purchased instruments and equipment needed for lessons or performances as necessary within budget constraints.
  • Provided guidance on auditions and competitions related to musical performance or composition.
  • Attended training sessions and workshops related to current trends in the field of music education.

Material Handler Operator

Greensboro, NC
01.2009 - 01.2023
  • Handling packages up to 100 lbs.
  • Responsible for meeting quota in a timely manner.
  • Printing labels.
  • Received and distributed incoming materials to designated areas.
  • Inspected materials for any damages or defects upon receipt.
  • Maintained accurate inventory records of all received items.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Operated forklift in a safe manner to move large shipments within the facility.
  • Monitored stock levels and placed orders when necessary to replenish supplies.
  • Assisted with physical inventories as needed by counting parts accurately and quickly.
  • Transported hazardous materials safely according to established protocols.
  • Tracked shipment information using computerized systems such as SAP or Oracle software applications.
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Managed work area cleanliness by following company guidelines for organization.
  • Loaded completed orders on pallets according to delivery numbers.
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises.
  • Logged unit quantities and entered data into inventory database.
  • Unloaded cargo from trucks with mechanized equipment.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Used scanners to track parcel information, condition or receipt.

Customer Service Representative

Greensboro, NC
01.2018 - 01.2020
  • Maintained and troubleshot audiovisual equipment, including projectors, sound systems, microphones, amplifiers, mixers, and associated cables.
  • Setup audio-visual systems for conferences and events in accordance with customer specifications.
  • Performed preventive maintenance on all AV equipment as needed.
  • Diagnosed technical problems related to AV equipment malfunctions and took corrective action accordingly.
  • Coordinated with vendors to procure new audio-visual hardware or software when required.
  • Repaired faulty equipment such as speakers, amplifiers and other components when needed.
  • Set up staging areas according to safety regulations using appropriate rigging techniques.
  • Reviewed drawings, blueprints, schematics and service manuals to identify technical requirements.
  • Supervised crew of audio-video installation team members and third-party subcontractors.
  • Transported and installed equipment for weddings, concerts and other live events.
  • Installed and tested projects.
  • Controlled lights, sound and A/V equipment during live productions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Supported sales team members to drive growth and development.
  • Updated databases with new and modified customer data.
  • Collected deposits or payments and arranged for billing.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

Online Car Salesman

Kernersville, NC
01.2010 - 01.2018
  • Greeted customers in a friendly and professional manner.
  • Provided detailed information about vehicles, including features, benefits, and warranties.
  • Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
  • Maintained accurate records of all sales transactions using point-of-sale software.
  • Assisted customers in selecting the vehicle that best suited their needs and budget.
  • Performed regular maintenance checks on vehicles before sale to ensure safety compliance.
  • Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.
  • Advised clients on financing options available and facilitated purchase paperwork processing.
  • Prepared weekly reports outlining car sales performance metrics such as top sellers or total units sold.
  • Answered customer inquiries regarding product availability, delivery times, pricing.
  • Handled trade-ins by appraising value of existing vehicle and negotiating terms of exchange.
  • Facilitated efficient communication between sales team members and management personnel.
  • Inspected returned vehicles for any damage or missing parts prior to resale or repair work.
  • Attended monthly meetings with managers to discuss upcoming promotions or initiatives.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.
  • Demonstrated vehicles to potential buyers on test drives around the dealership lot.
  • Showcased vehicle features and took customers on test drives in local area.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Computed purchases and received and processed cash or credit payment.
  • Analyzed website metrics, such as page views, unique visitors, conversion rates and bounce rates.
  • Optimized webpages for search engine optimization purposes.
  • Generated reports to track performance of all online sales activities.
  • Collaborated with IT department on website design changes and updates.

Owner

O'Neal Lawn Care Services
Triad, NC
  • Developed and implemented a comprehensive lawn care plan tailored to each customer's needs.
  • Maintained records of services rendered, including invoices, payments, and contracts.
  • Performed regular mowing, edging, trimming, aerating, overseeding and fertilizing services for residential and commercial customers.
  • Managed a team of lawn technicians to ensure quality service delivery.
  • Scheduled appointments with customers for lawn care services.
  • Inspected properties before beginning work to identify existing issues or special requirements.
  • Operated power equipment such as mowers, trimmers, blowers and other tools safely and efficiently.
  • Provided estimates to potential clients based on their individual needs.
  • Coordinated with suppliers to purchase necessary materials in an efficient manner.
  • Resolved customer complaints promptly and professionally.
  • Ensured that all safety protocols were followed at all times when operating machinery or working with hazardous materials.
  • Created marketing campaigns to promote business growth through print media, radio ads, television commercials, direct mailings and online platforms.
  • Oversaw day-to-day operations including staffing decisions, inventory management and payroll processing.
  • Supervised staff performance to ensure that work was completed according to established standards.
  • Maintained equipment and vehicle in good working order to prevent breakdowns and service delays.
  • Arranged shrubs and flowers to create landscape effects.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Installed irrigation systems, rock gardens and ponds to simplify watering needs.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Cared for lawns by mulching, aerating, weeding or grubbing.
  • Trimmed or edged around flower beds, walks, or walls.
  • Raked, mulched and composted leaves.
  • Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
  • Trimmed flowers and cleaned flower beds.
  • Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
  • Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.

Education

Building Construction Technology

Forsyth Tech Community College
Winston-Salem, NC
01.2010

High School Diploma -

North Forsyth High
Winston-Salem, NC
01.2005

Skills

  • Material Handling Expertise
  • Advanced Music Theory Knowledge
  • Digital Marketing Management
  • Website Design
  • Proficient in Audio Editing
  • Sound Engineering Expertise
  • Audio Equipment Calibration
  • Final Cut Pro Expertise
  • Commercial And Residential Landscaping
  • Creative Direction
  • Problem-solving aptitude
  • Budget Management
  • Team Collaboration
  • Website Management
  • Shipment unpacking
  • Material Handling
  • Order Preparation
  • Heavy Equipment Operation
  • Cycle counting
  • Warehouse Organization
  • Shipping and receiving
  • Inventory Tracking
  • Microsoft Outlook
  • Problem-Solving
  • Basic Mathematics
  • Skid building
  • Able to lift and carry 75 lbs
  • Safety Training
  • Social media expertise
  • Digital marketing expertise
  • Pallet Jacks
  • Order picking and processing
  • Damage Reports
  • Forklift Operation
  • Cleaning and Organizing
  • Self-Motivated and Disciplined
  • Barcode scanning
  • Microsoft Excel
  • Customer Service
  • Inventory Control
  • Time Management
  • Meeting deadlines
  • Outgoing Personality
  • Multi-tasking strength
  • Product Sales
  • Call logging
  • Technical Support
  • Data Entry
  • Customer Relationship Management
  • Complaint resolution
  • Account updating
  • Certified Pallet Jack Operator
  • Dock Operations
  • Customer communications
  • Answering questions
  • Greeting customers
  • Small Group Instruction
  • Classroom Instruction
  • Test Grading
  • Customer Needs Assessment
  • Teamwork and Collaboration

Volunteer Experience

Greater Church, Youth Mentor, Counseled High School Youth, Created and edited videos for youth events, Habitat For Humanity - carpentry work for building houses, Put together band members for various churches in our community, Resolved technical and sound issues for churches.

Certification

  • Carpenter certificate
  • Side Loader
  • Counterbalance Forklift
  • Heavy-Duty Forklift
  • Rough Terrain Forklift
  • Pallet Jack
  • Walkie Stacker
  • Order Picker
  • Reach Fork
  • Customer Experience Management.
  • IT / Technical Support.
  • Conflict Management.
  • Business English.
  • Sales Management.
  • Customer Journey Mapping.
  • Supply Chain.
  • Business Communication.

Timeline

Music Teacher

Impact University
08.2021 - 05.2023

Band Manager

Self-employeed
01.2019 - Current

Customer Service Representative

01.2018 - 01.2020

Online Car Salesman

01.2010 - 01.2018

Material Handler Operator

01.2009 - 01.2023

Owner

O'Neal Lawn Care Services

Building Construction Technology

Forsyth Tech Community College

High School Diploma -

North Forsyth High

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Braxton D. O'Neal