Braxton Kidder
Copeland
Summary
Proactive Sales Associate with diverse experience in retail, pool maintenance, military operations, welding, and front desk management. Known for exceptional customer service and strong team collaboration skills. Adept at handling cash transactions, managing operations, and ensuring high-quality standards in various roles. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
9
9
years of professional experience
Work History
Sales Associate
Sportsman's Warehouse
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Pool Technician
Pinch A Penny Pool Patio Spa
10.2022 - 01.2024
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
Infantryman
U.S. Army Active Duty
12.2019 - 03.2022
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained in use of tear gas, passive ordnance, and explosives.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
Fabrication Welder
Lykins Signtek
09.2018 - 12.2019
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
- Maintained clean and organized work area to prevent workplace accidents.
- Read and followed blueprints and weld diagrams.
- Finished welding and fabrication projects using grinders.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Used cutting torches to shape and cut metal for fabrication projects.
- Demonstrated versatility in welding techniques, applying appropriate methods for each specific project requirement.
Front Desk Manager
Captains Table Resort
01.2016 - 09.2017
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Kept accounts in balance and ran daily reports to verify totals.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Collaborated with housekeeping and maintenance departments to ensure rooms were ready in a timely manner.
- Established strong rapport with returning guests while building new connections with first-time visitors.
- Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
- Attended staff meetings and brought issues to attention of upper management.
- Resolved guest complaints by addressing issues with rooms promptly.
- Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Assisted guests with special requests, creating memorable experiences that encouraged positive reviews on social media platforms.
Education
No Degree - Welding
LORENZO Walker Tech
Naples, FL10.2018
High School Diploma -
Everglades High School
Everglades City 05.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Cash Handling
- Money Handling
- Cash Register Operation
- Stocking and Receiving
- Store Opening and Closing
- Adapt to diverse groups
- Cleaning techniques
- Guest Relations
- Sales Training
- Teamwork
- Store maintenance
- Sales expertise
- POS System Operation
- Customer Needs Assessment
- Transaction Processing
- Sales trends
Timeline
Sales Associate
Sportsman's Warehouse
05.2024 - Current
Pool Technician
Pinch A Penny Pool Patio Spa
10.2022 - 01.2024
Infantryman
U.S. Army Active Duty
12.2019 - 03.2022
Fabrication Welder
Lykins Signtek
09.2018 - 12.2019
Front Desk Manager
Captains Table Resort
01.2016 - 09.2017
No Degree - Welding
LORENZO Walker Tech
High School Diploma -
Everglades High School
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