Professional Summary
Overview
Work History
Education
Skills
Certification
5th and 9th place in TMSCA
Timeline

BRAXTON SMITH

Planet Fitness
Robertsdale,AL
1
Certification
2027
years of professional experience

Front Desk Representative delivering friendly member service at a busy fitness club. Handles member check-ins, answers questions, and supports account-related needs with clear communication. Maintains front desk operations and a welcoming lobby while helping resolve concerns and keep daily flow organized.

Work History

Front Desk Representative

1 Year 10 Months
Planet Fitness | 10.2024 - 08.2026
  • Handled member check-ins, questions, and account-related needs at the front desk.
  • Managed member check-ins, inquiries, and account needs, ensuring efficient front desk operations.
  • Explained memberships, club policies, and available services to members and prospective members.
  • Addressed member concerns promptly, contributing to a positive club experience.
  • Maintained an organized, clean, and welcoming front desk and lobby area.
  • Collaborated with team members to facilitate seamless daily club operations.
  • 1.5 Years

Construction Assistant

  • Assisted with construction tasks and coordinated day-to-day job-site activities to ensure smooth operations.
  • Followed instructions, maintained organized work areas, and collaborated effectively within the team.
  • Assisted in organizing construction materials and tools for efficient workflow.
  • Supported project teams by maintaining accurate inventory records and ordering supplies as needed.

Yard Maintenance

undefinedundefined
  • Executed yard maintenance tasks with a focus on detail and quality to enhance overall landscape appearance.
  • Coordinated and completed yard maintenance tasks independently, ensuring timely and thorough work.

Education

Associate of Arts - Business

Tyler Junior College | Tyler, TX | 12-2026

Graduated

  • 3.85 GPA
  • Honoree of Phi Theta Kappa
  • magna cum laude graduate
  • AZALEA ORTHOPEDIC Scholarship Recipient

Arp of America High School | 01-2023
Graduated

Skills

Front desk operations
Customer service
Guest services
Appointment scheduling
Phone etiquette
Member relations
Membership support
Conflict resolution
Account support
Membership sales support
Purchase order processing
Inventory management
Merchandising
Point of sale systems
Employee training
Store opening & closing procedures

Certification

Business in Management Certification

5th and 9th place in TMSCA

Competed at the state level in calculator mathematics, improving from a 9th-place finish to 5th place the following year.

Timeline

Front Desk Representative

Planet Fitness
10.2024 - 08.2026Read More

Arp of America High School

Read More

Yard Maintenance

Read More

Construction Assistant

Read More

Tyler Junior College

Associate of Arts from Business
Read More
BRAXTON SMITH