Brayan Hernandez
Huntington Station,NY
Summary
Experience in management, team leadership, and customer service excellence. I utilize strategic planning and problem-solving to enhance store efficiency. A team player with strong organizational capabilities. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Store Manager
Healthy Meals Direct
06.2025 - 12.2025
- Directed daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored staff on product knowledge and sales techniques, enhancing team performance.
- Implemented inventory management strategies, reducing waste and improving stock availability.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Sales lead manager
Fragrance net
11.2024 - 06.2025
- Started as a Customer experience lead promoted to Sales lead manager.
- Lead sales team to achieve revenue targets through strategic planning and execution.
- Develop training programs to enhance product knowledge and customer engagement skills among staff.
- Analyze market trends to identify growth opportunities and adjust sales strategies accordingly.
- Implement customer relationship management tools to streamline sales processes and improve client interactions.
- Mentor junior sales representatives, fostering professional development and enhancing overall team effectiveness.
Micro market team
Corporate Coffee Systems
02.2024 - 05.2025
- Worked with the purchasing department to uphold product quality.
- Offered valuable feedback on which products are generating revenue.
- Independently filled market locations physically handled loads and deliveries.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales & Leasing Consultant
Nissan Of Huntington Dealership
04.2023 - 10.2024
- Developed strong customer relationships through effective communication and product knowledge.
- Guided clients through leasing process, ensuring understanding of terms and benefits.
- Conducted vehicle demonstrations to highlight features and advantages for potential buyers.
- Negotiated lease agreements, aligning customer needs with dealership objectives.
- Analyzed market trends to identify opportunities for improved sales strategies and promotions.
- Collaborated with finance department to streamline approval processes for leasing applications.
Personal Trainer
Blink Fitness
05.2021 - 04.2022
- Developed personalized fitness programs tailored to individual client goals and fitness levels.
- Conducted one-on-one training sessions, fostering client motivation and accountability.
- Monitored client progress, adjusting programs as needed to enhance results.
- Educated clients on proper exercise techniques and nutrition for optimal health outcomes.
Customer Service Representative
Autozone
03.2020 - 09.2020
- Resolved customer inquiries and complaints, ensuring high satisfaction levels.
- Processed transactions efficiently using point-of-sale systems to enhance customer experience.
- Collaborated with team members to maintain organized inventory and optimize stock levels.
- Analyzed customer feedback to identify trends and implement service improvements.
Cashier
7 - Eleven
01.2019 - 02.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained inventory levels by restocking shelves and organizing products effectively.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored cash drawer accuracy, ensuring compliance with company policies and protocols.
- Collaborated with team members to optimize workflow during peak hours for improved service delivery.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Walt Whitman High School
Huntington Station, NY06.2020
Skills
- Bilingual fluent in both Spanish & English
- Proficient in Microsoft Word, Docs, Spreadsheets and Excel
- Customer service
- Multitasking and organization
- Problem-solving skills
- Store operations
- Sales and negotiation
- Team leadership
- Inventory management
- Cash management
Work Preference
Work Type
Full TimeTimeline
Store Manager
Healthy Meals Direct
06.2025 - 12.2025
Sales lead manager
Fragrance net
11.2024 - 06.2025
Micro market team
Corporate Coffee Systems
02.2024 - 05.2025
Sales & Leasing Consultant
Nissan Of Huntington Dealership
04.2023 - 10.2024
Personal Trainer
Blink Fitness
05.2021 - 04.2022
Customer Service Representative
Autozone
03.2020 - 09.2020
Cashier
7 - Eleven
01.2019 - 02.2020
High School Diploma -
Walt Whitman High School