Brayan Reyes
Miami
Summary
Dynamic and dedicated professional with a proven track record at Davidson Hotels & Resorts, excelling in customer service and safety management. Skilled in equipment maintenance and employee training, I foster positive relationships with guests, ensuring memorable experiences while upholding high sanitation standards. Committed to enhancing visitor satisfaction and safety in recreational environments.
Overview
1
1
year of professional experience
Work History
Pool and Beach Attendant
Davidson Hotels & Resorts
03.2025 - Current
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
- Wiped down beach furniture and equipment to maintain cleanliness.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Delivered information and details of interest about facility to visitors.
- Trained new recreation attendants on safety procedures and customer service tactics.
Closing Crew Member
Chick-fil-A
03.2024 - 04.2024
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Bachelor of Arts - Business Administration And Management
Miami Dade College
Miami, FL05-2028
High School Diploma -
Miami Senior Highschool
Miami, FL04-2024
Skills
- Customer service
- Safety checking
- Relationship management
- Sanitation practices
- Foreign language skills
- Inventory management
- Guest assistance
- Supply restocking
- Beach safety
- Tourist assistance
- Cabana preparation
- Equipment maintenance
- Employee training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pool and Beach Attendant
Davidson Hotels & Resorts
03.2025 - Current
Closing Crew Member
Chick-fil-A
03.2024 - 04.2024
Bachelor of Arts - Business Administration And Management
Miami Dade College
High School Diploma -
Miami Senior Highschool
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